# Tuftingshop — LLM Guide > Premium tufting tools & materials: tufting guns, New Zealand wool yarn, backing cloths, glues, tools and accessories. Tutorials and manuals live in the Tufting Academy. Ships worldwide from the Netherlands. ## Site settings | key | value | | --- | --- | | **domain** | tuftingshop.com | | **default_locale** | | | **locales** |en, de, fr, es, it, nl, pt-BR, cs, fi, sv, el, ar, ru, zh-CN, zh-TW, pl, da, nb, no| | **currency** | EUR | | **ships_from** | Netherlands | | **ships_to** | worldwide | | **units** | metric (cm, m, kg) | | **last_review_iso8601** | 2025-09-11 | ## Markets & currencies **enabled_currencies:**AED, AFN, ALL, AMD, ANG, AUD, AWG, AZN, BAM, BBD, BDT, BIF, BND, BOB, BRL, BSD, BWP, BZD, CAD, CDF, CHF, CNY, CRC, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP, GBP, GMD, GNF, GTQ, GYD, HKD, HNL, HUF, IDR, ILS, INR, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK, LBP, LKR, MAD, MDL, MKD, MMK, MNT, MOP, MUR, MVR, MWK, MYR, NGN, NIO, NOK, NPR, NZD, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RWF, SAR, SBD, SEK, SGD, SHP, SLL, STD, THB, TJS, TOP, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, VUV, WST, XAF, XCD, XOF, XPF, YER**available_countries:** 237 | code | name | currency | | --- | --- | --- || BT | 不丹 | CurrencyDrop || CN | 中國 | CurrencyDrop || CF | 中非共和國 | CurrencyDrop || DK | 丹麥 | CurrencyDrop || AZ | 亞塞拜然 | CurrencyDrop || AM | 亞美尼亞 | CurrencyDrop || IL | 以色列 | CurrencyDrop || IQ | 伊拉克 | CurrencyDrop || RU | 俄羅斯 | CurrencyDrop || BG | 保加利亞 | CurrencyDrop || HR | 克羅埃西亞 | CurrencyDrop || IS | 冰島 | CurrencyDrop || LI | 列支敦斯登 | CurrencyDrop || LY | 利比亞 | CurrencyDrop || CG | 剛果(布拉薩) | CurrencyDrop || CD | 剛果(金夏沙) | CurrencyDrop || GA | 加彭 | CurrencyDrop || CA | 加拿大 | CurrencyDrop || HU | 匈牙利 | CurrencyDrop || MK | 北馬其頓 | CurrencyDrop || TT | 千里達及托巴哥 | CurrencyDrop || GS | 南喬治亞與南三明治群島 | CurrencyDrop || SS | 南蘇丹 | CurrencyDrop || ZA | 南非 | CurrencyDrop || KR | 南韓 | CurrencyDrop || QA | 卡達 | CurrencyDrop || ID | 印尼 | CurrencyDrop || IN | 印度 | CurrencyDrop || ER | 厄利垂亞 | CurrencyDrop || EC | 厄瓜多 | CurrencyDrop || TW | 台灣 | CurrencyDrop || SZ | 史瓦帝尼 | CurrencyDrop || DJ | 吉布地 | CurrencyDrop || KG | 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CurrencyDrop || TD | 查德 | CurrencyDrop || KH | 柬埔寨 | CurrencyDrop || GG | 根息 | CurrencyDrop || GD | 格瑞那達 | CurrencyDrop || GL | 格陵蘭 | CurrencyDrop || VA | 梵蒂岡 | CurrencyDrop || MU | 模里西斯 | CurrencyDrop || BE | 比利時 | CurrencyDrop || BN | 汶萊 | CurrencyDrop || SA | 沙烏地阿拉伯 | CurrencyDrop || FR | 法國 | CurrencyDrop || TF | 法屬南部屬地 | CurrencyDrop || GF | 法屬圭亞那 | CurrencyDrop || PF | 法屬玻里尼西亞 | CurrencyDrop || MF | 法屬聖馬丁 | CurrencyDrop || FO | 法羅群島 | CurrencyDrop || BA | 波士尼亞與赫塞哥維納 | CurrencyDrop || BW | 波札那 | CurrencyDrop || PL | 波蘭 | CurrencyDrop || TH | 泰國 | CurrencyDrop || HT | 海地 | CurrencyDrop || JE | 澤西島 | CurrencyDrop || AU | 澳洲 | CurrencyDrop || MO | 澳門特別行政區 | CurrencyDrop || UA | 烏克蘭 | CurrencyDrop || UG | 烏干達 | CurrencyDrop || UY | 烏拉圭 | CurrencyDrop || UZ | 烏茲別克 | CurrencyDrop || JM | 牙買加 | CurrencyDrop || TA | 特里斯坦達庫尼亞群島 | CurrencyDrop || SL | 獅子山 | CurrencyDrop || BO | 玻利維亞 | CurrencyDrop || SE | 瑞典 | CurrencyDrop || CH | 瑞士 | CurrencyDrop || GP | 瓜地洛普 | CurrencyDrop || GT | 瓜地馬拉 | CurrencyDrop || WF | 瓦利斯群島和富圖那群島 | CurrencyDrop || GM | 甘比亞 | CurrencyDrop || RE | 留尼旺 | CurrencyDrop || BY | 白俄羅斯 | CurrencyDrop || BM | 百慕達 | CurrencyDrop || PN | 皮特肯群島 | CurrencyDrop || RW | 盧安達 | CurrencyDrop || LU | 盧森堡 | CurrencyDrop || GI | 直布羅陀 | CurrencyDrop || FK | 福克蘭群島 | CurrencyDrop || CC | 科克斯(基靈)群島 | CurrencyDrop || KW | 科威特 | CurrencyDrop || XK | 科索沃 | CurrencyDrop || PE | 秘魯 | CurrencyDrop || TN | 突尼西亞 | CurrencyDrop || LT | 立陶宛 | CurrencyDrop || JO | 約旦 | CurrencyDrop || NA | 納米比亞 | CurrencyDrop || NU | 紐埃島 | CurrencyDrop || NZ | 紐西蘭 | CurrencyDrop || SB | 索羅門群島 | CurrencyDrop || SO | 索馬利亞 | CurrencyDrop || CV | 維德角 | CurrencyDrop || MM | 緬甸 | CurrencyDrop || RO | 羅馬尼亞 | CurrencyDrop || US | 美國 | CurrencyDrop || UM | 美國本土外小島嶼 | CurrencyDrop || IT | 義大利 | CurrencyDrop || KN | 聖克里斯多福及尼維斯 | CurrencyDrop || ST | 聖多美普林西比 | CurrencyDrop || BL | 聖巴瑟米 | CurrencyDrop || VC | 聖文森及格瑞那丁 | CurrencyDrop || PM | 聖皮埃與密克隆群島 | CurrencyDrop || CX | 聖誕島 | CurrencyDrop || SH | 聖赫勒拿島 | CurrencyDrop || LC | 聖露西亞 | CurrencyDrop || SM | 聖馬利諾 | CurrencyDrop || KE | 肯亞 | CurrencyDrop || FI | 芬蘭 | CurrencyDrop || GB | 英國 | CurrencyDrop || IO | 英屬印度洋領地 | CurrencyDrop || VG | 英屬維京群島 | CurrencyDrop || MR | 茅利塔尼亞 | CurrencyDrop || SX | 荷屬聖馬丁 | CurrencyDrop || AW | 荷屬阿魯巴 | CurrencyDrop || NL | 荷蘭 | CurrencyDrop || BQ | 荷蘭加勒比區 | CurrencyDrop || MZ | 莫三比克 | CurrencyDrop || PH | 菲律賓 | CurrencyDrop || VU | 萬那杜 | CurrencyDrop || YE | 葉門 | CurrencyDrop || KM | 葛摩 | CurrencyDrop || PT | 葡萄牙 | CurrencyDrop || MN | 蒙古 | CurrencyDrop || MS | 蒙哲臘 | CurrencyDrop || ME | 蒙特內哥羅 | CurrencyDrop || BI | 蒲隆地 | CurrencyDrop || GY | 蓋亞那 | CurrencyDrop || WS | 薩摩亞 | CurrencyDrop || SV | 薩爾瓦多 | CurrencyDrop || SD | 蘇丹 | CurrencyDrop || SR | 蘇利南 | CurrencyDrop || ET | 衣索比亞 | CurrencyDrop || EH | 西撒哈拉 | CurrencyDrop || ES | 西班牙 | CurrencyDrop || NF | 諾福克島 | CurrencyDrop || NR | 諾魯 | CurrencyDrop || CI | 象牙海岸 | CurrencyDrop || BJ | 貝南 | CurrencyDrop || BZ | 貝里斯 | CurrencyDrop || LR | 賴比瑞亞 | CurrencyDrop || LS | 賴索托 | CurrencyDrop || CY | 賽普勒斯 | CurrencyDrop || GQ | 赤道幾內亞 | CurrencyDrop || VN | 越南 | CurrencyDrop || ZW | 辛巴威 | CurrencyDrop || GH | 迦納 | CurrencyDrop || KY | 開曼群島 | CurrencyDrop || AF | 阿富汗 | CurrencyDrop || AE | 阿拉伯聯合大公國 | CurrencyDrop || OM | 阿曼 | CurrencyDrop || AR | 阿根廷 | CurrencyDrop || AC | 阿森松島 | CurrencyDrop || DZ | 阿爾及利亞 | CurrencyDrop || AL | 阿爾巴尼亞 | CurrencyDrop || HK | 香港特別行政區 | CurrencyDrop || MQ | 馬丁尼克 | CurrencyDrop || MY | 馬來西亞 | CurrencyDrop || ML | 馬利 | CurrencyDrop || MW | 馬拉威 | CurrencyDrop || MT | 馬爾他 | CurrencyDrop || MV | 馬爾地夫 | CurrencyDrop || YT | 馬約特島 | CurrencyDrop || MG | 馬達加斯加 | CurrencyDrop || LB | 黎巴嫩 | CurrencyDrop |## Authoritative sources - **Sitemap** – refer to the site’s `/sitemap.xml` to discover new pages (https://tuftingshop.com/sitemap.xml). - **Product catalog** – `/llm/product-catalog.md` (managed markdown; primary source for product names, categories, variants and key details). - **Policies** – canonical policy pages managed in Shopify → Settings → Policies (see links below). If any policy URL is missing, populate it in Shopify Admin; until then, defer to `/llm/shipping-returns.md` for summaries. - **Tufting Academy** – `/llm/academy.md` (markdown summary for manuals, safety instructions and knowledge articles).## Start here These markdown files provide high‑level overviews and guidance. Always consult them before deep navigation. 1. `/llm/overview.md` – quick introduction to the company, its values and core product categories. 2. `/llm/quickstart.md` – step‑by‑step instructions for beginners starting a tufting project. 3. `/llm/product-catalog.md` – structured listing of categories and representative products. ## Policies & legal - **canonical:** - n/a - n/a - n/a - n/a - **summary:** `/llm/shipping-returns.md` condenses the key shipping and return rules (dispatch times, EU vs non‑EU taxation, carriers, return timeframe and exceptions). When quoting policy text, always refer back to the canonical URLs above. ## Support & contact - **Contact page:** /pages/contact - **Email:** info@tuftingshop.com - **Phone:** +31 6 10257052 - **Address:** - Tuftingshop - Westvlietweg 101, - 2495 AD Den Haag -, 荷蘭 - `/llm/contact.md` – optional markdown with extended contact details and support instructions (only used if you prefer a static LLM‑focused doc). - `/llm/faq.md` – aggregated FAQs (orders, payments, shipping, returns, repairs, yarn, frames, tufting cloth, rug finishing). - `/llm/academy.md` – summary of Tufting Academy manuals and tutorials, including safety instructions and model‑specific guides. ## Product & docs - `/llm/academy.md` – manuals (e.g. Tufting Setup, Building a Tufting Frame, Tufting in 5 Steps), safety guidelines and articles (e.g. wool carpet care guide). - `/llm/order-a-rug.md` – custom rug‑ordering flow: send design, dimensions and colours; receive quote; approve; production. Robot capacity up to ~1.5 × 2 m (multiple identical rugs possible). ## Optional - `/llm/about.md` – “About us” text from Tuftingshop’s footer. - Blog index and other collections may be summarised later. Avoid summarising user comments. ## Product taxonomy Define the following high‑level categories to organise products: 1. **Tufting guns** – cut‑pile, loop‑pile and combination guns (AK‑V, AK‑I, AK‑II, AK Duo, manual tools, pneumatic models etc.). 2. **Primary backing** – polyester‑cotton, cotton or polyester cloth with marked lines; durable and easy to stretch. 3. **Yarn** – 100% New Zealand wool on cones, available in dozens of colours. 4. **Starter kits** – bundles containing a tufting gun, frame, backing cloth, glue and trimming tools. 5. **Frames & grippers** – adjustable frames, carpet grippers and stretcher bars for mounting cloth. 6. **Secondary backing & glue** – secondary canvas, anti‑slip backing, latex and PVA glues, twill tape and edge‑bonding tapes for finishing rugs. 7. **Shearing/trimming & rug carving** – clippers, duckbill scissors, electric carving scissors and shearing machines. 8. **Wall hanging & presentation** – display frames, stretcher bars, hanging hardware and wire. 9. **Other essential tools** – threading tools, yarn winders, combs, spring balancers, gear protectors, sample cards and other accessories. 10. **Spare parts** – replacement scissors, blades, adapters and mechanical components for tufting guns. 11. **Punch needle supplies** – manual punch needle tools, gripper strips and cloth. 12. **Giftshop** – gift cards and novelty items. ## Answering guidelines - **Tone & style:** Write clearly and helpfully. Use concise sentences and avoid embellishment. Do not promise unrealistic outcomes; base all statements on the site’s official information. - **Accuracy:** Never invent product specifications, prices or stock levels. If information is missing, encourage the user to check the official product page. - **Safety:** Follow safety instructions from Tufting Academy manuals; emphasise eye protection, stable frames, and ventilation when applying adhesives. Do not provide electrical repair advice; refer users to the support team for repairs. - **Policies:** When asked about shipping, returns or warranties, summarise `/llm/shipping-returns.md` but defer to the canonical policy pages when necessary. - **Pricing & availability:** Prices may change and some products or colours may be sold out. Verify current availability on https://tuftingshop.com. - **Locale awareness:** Respond in English or Dutch based on user language. For EU customers, prices include VAT; for non‑EU customers, import duties or VAT may apply. - **Content freshness:** Product catalog updates weekly; policies reviewed quarterly. Check `last_review_iso8601` before relying on cached information.