# Tuftingshop — LLM Guide

> Premium tufting tools & materials: tufting guns, New Zealand wool yarn, backing cloths, glues, tools and accessories. Tutorials and manuals live in the Tufting Academy. Ships worldwide from the Netherlands.

## Site settings

| key | value |
| --- | --- |
| **domain** | tuftingshop.com |
| **default_locale** |  |
| **locales** |en, de, fr, es, it, nl, pt-BR, cs, fi, sv, el, ar, ru, zh-CN, zh-TW, pl, da, nb, no|
| **currency** | EUR |
| **ships_from** | Netherlands |
| **ships_to** | worldwide |
| **units** | metric (cm, m, kg) |
| **last_review_iso8601** | 2025-09-11 |

## Markets & currencies

**enabled_currencies:**AED, AFN, ALL, AMD, ANG, AUD, AWG, AZN, BAM, BBD, BDT, BIF, BND, BOB, BRL, BSD, BWP, BZD, CAD, CDF, CHF, CNY, CRC, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP, GBP, GMD, GNF, GTQ, GYD, HKD, HNL, HUF, IDR, ILS, INR, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK, LBP, LKR, MAD, MDL, MKD, MMK, MNT, MOP, MUR, MVR, MWK, MYR, NGN, NIO, NOK, NPR, NZD, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RWF, SAR, SBD, SEK, SGD, SHP, SLL, STD, THB, TJS, TOP, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, VUV, WST, XAF, XCD, XOF, XPF, YER**available_countries:** 237

| code | name | currency |
| --- | --- | --- || BT | 不丹 | CurrencyDrop || TL | 东帝汶 | CurrencyDrop || CN | 中国 | CurrencyDrop || CF | 中非共和国 | CurrencyDrop || DK | 丹麦 | CurrencyDrop || UA | 乌克兰 | CurrencyDrop || UZ | 乌兹别克斯坦 | CurrencyDrop || UG | 乌干达 | CurrencyDrop || UY | 乌拉圭 | CurrencyDrop || TD | 乍得 | CurrencyDrop || YE | 也门 | CurrencyDrop || AM | 亚美尼亚 | CurrencyDrop || IL | 以色列 | CurrencyDrop || IQ | 伊拉克 | CurrencyDrop || BZ | 伯利兹 | CurrencyDrop || CV | 佛得角 | CurrencyDrop || RU | 俄罗斯 | CurrencyDrop || BG | 保加利亚 | CurrencyDrop || HR | 克罗地亚 | CurrencyDrop || GM | 冈比亚 | CurrencyDrop || IS | 冰岛 | CurrencyDrop || GN | 几内亚 | CurrencyDrop || GW | 几内亚比绍 | CurrencyDrop || LI | 列支敦士登 | CurrencyDrop || CG | 刚果（布） | CurrencyDrop || CD | 刚果（金） | CurrencyDrop || LY | 利比亚 | CurrencyDrop || LR | 利比里亚 | CurrencyDrop || CA | 加拿大 | CurrencyDrop || GH | 加纳 | CurrencyDrop || GA | 加蓬 | CurrencyDrop || HU | 匈牙利 | CurrencyDrop || MK | 北马其顿 | CurrencyDrop || GS | 南乔治亚和南桑威奇群岛 | CurrencyDrop || SS | 南苏丹 | CurrencyDrop || ZA | 南非 | CurrencyDrop || BW | 博茨瓦纳 | CurrencyDrop || QA | 卡塔尔 | CurrencyDrop || RW | 卢旺达 | CurrencyDrop || LU | 卢森堡 | CurrencyDrop || IN | 印度 | CurrencyDrop || ID | 印度尼西亚 | CurrencyDrop || GT | 危地马拉 | CurrencyDrop || EC | 厄瓜多尔 | CurrencyDrop || ER | 厄立特里亚 | CurrencyDrop || TW | 台湾 | CurrencyDrop || KG | 吉尔吉斯斯坦 | CurrencyDrop || DJ | 吉布提 | CurrencyDrop || KZ | 哈萨克斯坦 | CurrencyDrop || CO | 哥伦比亚 | CurrencyDrop || CR | 哥斯达黎加 | CurrencyDrop || CM | 喀麦隆 | CurrencyDrop || TV | 图瓦卢 | CurrencyDrop || TM | 土库曼斯坦 | CurrencyDrop || TR | 土耳其 | CurrencyDrop || LC | 圣卢西亚 | CurrencyDrop || KN | 圣基茨和尼维斯 | CurrencyDrop || ST | 圣多美和普林西比 | CurrencyDrop || BL | 圣巴泰勒米 | CurrencyDrop || VC | 圣文森特和格林纳丁斯 | CurrencyDrop || PM | 圣皮埃尔和密克隆群岛 | CurrencyDrop || CX | 圣诞岛 | CurrencyDrop || SH | 圣赫勒拿 | CurrencyDrop || SM | 圣马力诺 | CurrencyDrop || GY | 圭亚那 | CurrencyDrop || TZ | 坦桑尼亚 | CurrencyDrop || EG | 埃及 | CurrencyDrop || ET | 埃塞俄比亚 | CurrencyDrop || KI | 基里巴斯 | CurrencyDrop || TJ | 塔吉克斯坦 | CurrencyDrop || SN | 塞内加尔 | CurrencyDrop || RS | 塞尔维亚 | CurrencyDrop || SL | 塞拉利昂 | CurrencyDrop || CY | 塞浦路斯 | CurrencyDrop || SC | 塞舌尔 | CurrencyDrop || MX | 墨西哥 | CurrencyDrop || TG | 多哥 | CurrencyDrop || DM | 多米尼克 | CurrencyDrop || DO | 多米尼加共和国 | CurrencyDrop || AX | 奥兰群岛 | CurrencyDrop || AT | 奥地利 | CurrencyDrop || VE | 委内瑞拉 | CurrencyDrop || BD | 孟加拉国 | CurrencyDrop || AO | 安哥拉 | CurrencyDrop || AI | 安圭拉 | CurrencyDrop || AG | 安提瓜和巴布达 | CurrencyDrop || AD | 安道尔 | CurrencyDrop || NI | 尼加拉瓜 | CurrencyDrop || NG | 尼日利亚 | CurrencyDrop || NE | 尼日尔 | CurrencyDrop || NP | 尼泊尔 | CurrencyDrop || PS | 巴勒斯坦领土 | CurrencyDrop || BS | 巴哈马 | CurrencyDrop || PK | 巴基斯坦 | CurrencyDrop || BB | 巴巴多斯 | CurrencyDrop || PG | 巴布亚新几内亚 | CurrencyDrop || PY | 巴拉圭 | CurrencyDrop || PA | 巴拿马 | CurrencyDrop || BH | 巴林 | CurrencyDrop || BR | 巴西 | CurrencyDrop || BF | 布基纳法索 | CurrencyDrop || BI | 布隆迪 | CurrencyDrop || GR | 希腊 | CurrencyDrop || CK | 库克群岛 | CurrencyDrop || CW | 库拉索 | CurrencyDrop || KY | 开曼群岛 | CurrencyDrop || DE | 德国 | CurrencyDrop || IT | 意大利 | CurrencyDrop || SB | 所罗门群岛 | CurrencyDrop || TK | 托克劳 | CurrencyDrop || LV | 拉脱维亚 | CurrencyDrop || NO | 挪威 | CurrencyDrop || CZ | 捷克 | CurrencyDrop || MD | 摩尔多瓦 | CurrencyDrop || MA | 摩洛哥 | CurrencyDrop || MC | 摩纳哥 | CurrencyDrop || BN | 文莱 | CurrencyDrop || FJ | 斐济 | CurrencyDrop || SZ | 斯威士兰 | CurrencyDrop || SK | 斯洛伐克 | CurrencyDrop || SI | 斯洛文尼亚 | CurrencyDrop || SJ | 斯瓦尔巴和扬马延 | CurrencyDrop || LK | 斯里兰卡 | CurrencyDrop || SG | 新加坡 | CurrencyDrop || NC | 新喀里多尼亚 | CurrencyDrop || NZ | 新西兰 | CurrencyDrop || JP | 日本 | CurrencyDrop || CL | 智利 | CurrencyDrop || KH | 柬埔寨 | CurrencyDrop || GG | 根西岛 | CurrencyDrop || GD | 格林纳达 | CurrencyDrop || GL | 格陵兰 | CurrencyDrop || GE | 格鲁吉亚 | CurrencyDrop || VA | 梵蒂冈 | CurrencyDrop || BE | 比利时 | CurrencyDrop || MR | 毛里塔尼亚 | CurrencyDrop || MU | 毛里求斯 | CurrencyDrop || TO | 汤加 | CurrencyDrop || SA | 沙特阿拉伯 | CurrencyDrop || FR | 法国 | CurrencyDrop || TF | 法属南部领地 | CurrencyDrop || MF | 法属圣马丁 | CurrencyDrop || GF | 法属圭亚那 | CurrencyDrop || PF | 法属波利尼西亚 | CurrencyDrop || FO | 法罗群岛 | CurrencyDrop || PL | 波兰 | CurrencyDrop || BA | 波斯尼亚和黑塞哥维那 | CurrencyDrop || TH | 泰国 | CurrencyDrop || JE | 泽西岛 | CurrencyDrop || ZW | 津巴布韦 | CurrencyDrop || HN | 洪都拉斯 | CurrencyDrop || HT | 海地 | CurrencyDrop || AU | 澳大利亚 | CurrencyDrop || MO | 澳门特别行政区 | CurrencyDrop || IE | 爱尔兰 | CurrencyDrop || EE | 爱沙尼亚 | CurrencyDrop || JM | 牙买加 | CurrencyDrop || TC | 特克斯和凯科斯群岛 | CurrencyDrop || TT | 特立尼达和多巴哥 | CurrencyDrop || TA | 特里斯坦-达库尼亚群岛 | CurrencyDrop || BO | 玻利维亚 | CurrencyDrop || NR | 瑙鲁 | CurrencyDrop || SE | 瑞典 | CurrencyDrop || CH | 瑞士 | CurrencyDrop || GP | 瓜德罗普 | CurrencyDrop || WF | 瓦利斯和富图纳 | CurrencyDrop || VU | 瓦努阿图 | CurrencyDrop || RE | 留尼汪 | CurrencyDrop || BY | 白俄罗斯 | CurrencyDrop || BM | 百慕大 | CurrencyDrop || PN | 皮特凯恩群岛 | CurrencyDrop || GI | 直布罗陀 | CurrencyDrop || FK | 福克兰群岛 | CurrencyDrop || KW | 科威特 | CurrencyDrop || KM | 科摩罗 | CurrencyDrop || CI | 科特迪瓦 | CurrencyDrop || CC | 科科斯（基林）群岛 | CurrencyDrop || XK | 科索沃 | CurrencyDrop || PE | 秘鲁 | CurrencyDrop || TN | 突尼斯 | CurrencyDrop || LT | 立陶宛 | CurrencyDrop || SO | 索马里 | CurrencyDrop || JO | 约旦 | CurrencyDrop || NA | 纳米比亚 | CurrencyDrop || NU | 纽埃 | CurrencyDrop || MM | 缅甸 | CurrencyDrop || RO | 罗马尼亚 | CurrencyDrop || US | 美国 | CurrencyDrop || UM | 美国本土外小岛屿 | CurrencyDrop || LA | 老挝 | CurrencyDrop || KE | 肯尼亚 | CurrencyDrop || FI | 芬兰 | CurrencyDrop || SD | 苏丹 | CurrencyDrop || SR | 苏里南 | CurrencyDrop || GB | 英国 | CurrencyDrop || IO | 英属印度洋领地 | CurrencyDrop || VG | 英属维尔京群岛 | CurrencyDrop || NL | 荷兰 | CurrencyDrop || BQ | 荷属加勒比区 | CurrencyDrop || SX | 荷属圣马丁 | CurrencyDrop || MZ | 莫桑比克 | CurrencyDrop || LS | 莱索托 | CurrencyDrop || PH | 菲律宾 | CurrencyDrop || SV | 萨尔瓦多 | CurrencyDrop || WS | 萨摩亚 | CurrencyDrop || PT | 葡萄牙 | CurrencyDrop || MN | 蒙古 | CurrencyDrop || MS | 蒙特塞拉特 | CurrencyDrop || EH | 西撒哈拉 | CurrencyDrop || ES | 西班牙 | CurrencyDrop || NF | 诺福克岛 | CurrencyDrop || BJ | 贝宁 | CurrencyDrop || ZM | 赞比亚 | CurrencyDrop || GQ | 赤道几内亚 | CurrencyDrop || VN | 越南 | CurrencyDrop || AZ | 阿塞拜疆 | CurrencyDrop || AF | 阿富汗 | CurrencyDrop || DZ | 阿尔及利亚 | CurrencyDrop || AL | 阿尔巴尼亚 | CurrencyDrop || AE | 阿拉伯联合酋长国 | CurrencyDrop || OM | 阿曼 | CurrencyDrop || AR | 阿根廷 | CurrencyDrop || AC | 阿森松岛 | CurrencyDrop || AW | 阿鲁巴 | CurrencyDrop || KR | 韩国 | CurrencyDrop || HK | 香港特别行政区 | CurrencyDrop || MV | 马尔代夫 | CurrencyDrop || IM | 马恩岛 | CurrencyDrop || MW | 马拉维 | CurrencyDrop || MQ | 马提尼克 | CurrencyDrop || MY | 马来西亚 | CurrencyDrop || YT | 马约特 | CurrencyDrop || MT | 马耳他 | CurrencyDrop || MG | 马达加斯加 | CurrencyDrop || ML | 马里 | CurrencyDrop || LB | 黎巴嫩 | CurrencyDrop || ME | 黑山 | CurrencyDrop |## Authoritative sources

- **Sitemap** – refer to the site’s `/sitemap.xml` to discover new pages (https://tuftingshop.com/sitemap.xml).
- **Product catalog** – `/llm/product-catalog.md` (managed markdown; primary source for product names, categories, variants and key details).
- **Policies** – canonical policy pages managed in Shopify → Settings → Policies (see links below). If any policy URL is missing, populate it in Shopify Admin; until then, defer to `/llm/shipping-returns.md` for summaries.
- **Tufting Academy** – `/llm/academy.md` (markdown summary for manuals, safety instructions and knowledge articles).## Start here

These markdown files provide high‑level overviews and guidance. Always consult them before deep navigation.

1. `/llm/overview.md` – quick introduction to the company, its values and core product categories.
2. `/llm/quickstart.md` – step‑by‑step instructions for beginners starting a tufting project.
3. `/llm/product-catalog.md` – structured listing of categories and representative products.

## Policies & legal

- **canonical:**
  - n/a
  - n/a
  - n/a
  - n/a
- **summary:** `/llm/shipping-returns.md` condenses the key shipping and return rules (dispatch times, EU vs non‑EU taxation, carriers, return timeframe and exceptions). When quoting policy text, always refer back to the canonical URLs above.

## Support & contact

- **Contact page:** /pages/contact
- **Email:** info@tuftingshop.com
- **Phone:** +31 6 10257052
- **Address:**
  - Tuftingshop
  - Westvlietweg 101, 
  - 2495 AD Den Haag
  -, 荷兰

- `/llm/contact.md` – optional markdown with extended contact details and support instructions (only used if you prefer a static LLM‑focused doc).
- `/llm/faq.md` – aggregated FAQs (orders, payments, shipping, returns, repairs, yarn, frames, tufting cloth, rug finishing).
- `/llm/academy.md` – summary of Tufting Academy manuals and tutorials, including safety instructions and model‑specific guides.

## Product & docs

- `/llm/academy.md` – manuals (e.g. Tufting Setup, Building a Tufting Frame, Tufting in 5 Steps), safety guidelines and articles (e.g. wool carpet care guide).
- `/llm/order-a-rug.md` – custom rug‑ordering flow: send design, dimensions and colours; receive quote; approve; production. Robot capacity up to ~1.5 × 2 m (multiple identical rugs possible).

## Optional

- `/llm/about.md` – “About us” text from Tuftingshop’s footer.
- Blog index and other collections may be summarised later. Avoid summarising user comments.

## Product taxonomy

Define the following high‑level categories to organise products:

1. **Tufting guns** – cut‑pile, loop‑pile and combination guns (AK‑V, AK‑I, AK‑II, AK Duo, manual tools, pneumatic models etc.).
2. **Primary backing** – polyester‑cotton, cotton or polyester cloth with marked lines; durable and easy to stretch.
3. **Yarn** – 100% New Zealand wool on cones, available in dozens of colours.
4. **Starter kits** – bundles containing a tufting gun, frame, backing cloth, glue and trimming tools.
5. **Frames & grippers** – adjustable frames, carpet grippers and stretcher bars for mounting cloth.
6. **Secondary backing & glue** – secondary canvas, anti‑slip backing, latex and PVA glues, twill tape and edge‑bonding tapes for finishing rugs.
7. **Shearing/trimming & rug carving** – clippers, duckbill scissors, electric carving scissors and shearing machines.
8. **Wall hanging & presentation** – display frames, stretcher bars, hanging hardware and wire.
9. **Other essential tools** – threading tools, yarn winders, combs, spring balancers, gear protectors, sample cards and other accessories.
10. **Spare parts** – replacement scissors, blades, adapters and mechanical components for tufting guns.
11. **Punch needle supplies** – manual punch needle tools, gripper strips and cloth.
12. **Giftshop** – gift cards and novelty items.

## Answering guidelines

- **Tone & style:** Write clearly and helpfully. Use concise sentences and avoid embellishment. Do not promise unrealistic outcomes; base all statements on the site’s official information.
- **Accuracy:** Never invent product specifications, prices or stock levels. If information is missing, encourage the user to check the official product page.
- **Safety:** Follow safety instructions from Tufting Academy manuals; emphasise eye protection, stable frames, and ventilation when applying adhesives. Do not provide electrical repair advice; refer users to the support team for repairs.
- **Policies:** When asked about shipping, returns or warranties, summarise `/llm/shipping-returns.md` but defer to the canonical policy pages when necessary.
- **Pricing & availability:** Prices may change and some products or colours may be sold out. Verify current availability on https://tuftingshop.com.
- **Locale awareness:** Respond in English or Dutch based on user language. For EU customers, prices include VAT; for non‑EU customers, import duties or VAT may apply.
- **Content freshness:** Product catalog updates weekly; policies reviewed quarterly. Check `last_review_iso8601` before relying on cached information.