# Tuftingshop — LLM Guide

> Premium tufting tools & materials: tufting guns, New Zealand wool yarn, backing cloths, glues, tools and accessories. Tutorials and manuals live in the Tufting Academy. Ships worldwide from the Netherlands.

## Site settings

| key | value |
| --- | --- |
| **domain** | tuftingshop.com |
| **default_locale** |  |
| **locales** |en, de, fr, es, it, nl, pt-BR, cs, fi, sv, el, ar, ru, zh-CN, zh-TW, pl, da, nb, no|
| **currency** | EUR |
| **ships_from** | Netherlands |
| **ships_to** | worldwide |
| **units** | metric (cm, m, kg) |
| **last_review_iso8601** | 2025-09-11 |

## Markets & currencies

**enabled_currencies:**AED, AFN, ALL, AMD, ANG, AUD, AWG, AZN, BAM, BBD, BDT, BIF, BND, BOB, BRL, BSD, BWP, BZD, CAD, CDF, CHF, CNY, CRC, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP, GBP, GMD, GNF, GTQ, GYD, HKD, HNL, HUF, IDR, ILS, INR, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK, LBP, LKR, MAD, MDL, MKD, MMK, MNT, MOP, MUR, MVR, MWK, MYR, NGN, NIO, NOK, NPR, NZD, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RWF, SAR, SBD, SEK, SGD, SHP, SLL, STD, THB, TJS, TOP, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, VUV, WST, XAF, XCD, XOF, XPF, YER**available_countries:** 237

| code | name | currency |
| --- | --- | --- || AF | Афганистан | CurrencyDrop || AX | Аландские о-ва | CurrencyDrop || AL | Албания | CurrencyDrop || DZ | Алжир | CurrencyDrop || AD | Андорра | CurrencyDrop || AI | Ангилья | CurrencyDrop || AO | Ангола | CurrencyDrop || AG | Антигуа и Барбуда | CurrencyDrop || AR | Аргентина | CurrencyDrop || AM | Армения | CurrencyDrop || AW | Аруба | CurrencyDrop || AU | Австралия | CurrencyDrop || AT | Австрия | CurrencyDrop || AZ | Азербайджан | CurrencyDrop || BS | Багамы | CurrencyDrop || BH | Бахрейн | CurrencyDrop || BD | Бангладеш | CurrencyDrop || BB | Барбадос | CurrencyDrop || BY | Беларусь | CurrencyDrop || BE | Бельгия | CurrencyDrop || BZ | Белиз | CurrencyDrop || BJ | Бенин | CurrencyDrop || BM | Бермудские о-ва | CurrencyDrop || BG | Болгария | CurrencyDrop || BO | Боливия | CurrencyDrop || BQ | Бонэйр, Синт-Эстатиус и Саба | CurrencyDrop || BA | Босния и Герцеговина | CurrencyDrop || BW | Ботсвана | CurrencyDrop || BR | Бразилия | CurrencyDrop || IO | Британская территория в Индийском океане | CurrencyDrop || BN | Бруней-Даруссалам | CurrencyDrop || BF | Буркина-Фасо | CurrencyDrop || BI | Бурунди | CurrencyDrop || BT | Бутан | CurrencyDrop || TD | Чад | CurrencyDrop || CZ | Чехия | CurrencyDrop || ME | Черногория | CurrencyDrop || CL | Чили | CurrencyDrop || DK | Дания | CurrencyDrop || DM | Доминика | CurrencyDrop || DO | Доминиканская Республика | CurrencyDrop || JE | Джерси | CurrencyDrop || DJ | Джибути | CurrencyDrop || ET | Эфиопия | CurrencyDrop || EG | Египет | CurrencyDrop || EC | Эквадор | CurrencyDrop || GQ | Экваториальная Гвинея | CurrencyDrop || ER | Эритрея | CurrencyDrop || EE | Эстония | CurrencyDrop || SZ | Эсватини | CurrencyDrop || FO | Фарерские о-ва | CurrencyDrop || FJ | Фиджи | CurrencyDrop || PH | Филиппины | CurrencyDrop || FI | Финляндия | CurrencyDrop || FK | Фолклендские о-ва | CurrencyDrop || FR | Франция | CurrencyDrop || GF | Французская Гвиана | CurrencyDrop || PF | Французская Полинезия | CurrencyDrop || TF | Французские Южные территории | CurrencyDrop || GA | Габон | CurrencyDrop || HT | Гаити | CurrencyDrop || GM | Гамбия | CurrencyDrop || GH | Гана | CurrencyDrop || GY | Гайана | CurrencyDrop || DE | Германия | CurrencyDrop || GG | Гернси | CurrencyDrop || GI | Гибралтар | CurrencyDrop || HN | Гондурас | CurrencyDrop || HK | Гонконг (САР) | CurrencyDrop || GD | Гренада | CurrencyDrop || GL | Гренландия | CurrencyDrop || GR | Греция | CurrencyDrop || GE | Грузия | CurrencyDrop || GP | Гваделупа | CurrencyDrop || GT | Гватемала | CurrencyDrop || GN | Гвинея | CurrencyDrop || GW | Гвинея-Бисау | CurrencyDrop || HR | Хорватия | CurrencyDrop || IN | Индия | CurrencyDrop || ID | Индонезия | CurrencyDrop || JO | Иордания | CurrencyDrop || IQ | Ирак | CurrencyDrop || IE | Ирландия | CurrencyDrop || IS | Исландия | CurrencyDrop || ES | Испания | CurrencyDrop || IT | Италия | CurrencyDrop || IL | Израиль | CurrencyDrop || CV | Кабо-Верде | CurrencyDrop || KH | Камбоджа | CurrencyDrop || CM | Камерун | CurrencyDrop || CA | Канада | CurrencyDrop || QA | Катар | CurrencyDrop || KZ | Казахстан | CurrencyDrop || KE | Кения | CurrencyDrop || CY | Кипр | CurrencyDrop || KG | Киргизия | CurrencyDrop || KI | Кирибати | CurrencyDrop || CN | Китай | CurrencyDrop || CC | Кокосовые о-ва | CurrencyDrop || CO | Колумбия | CurrencyDrop || KM | Коморы | CurrencyDrop || CG | Конго - Браззавиль | CurrencyDrop || CD | Конго - Киншаса | CurrencyDrop || XK | Косово | CurrencyDrop || CR | Коста-Рика | CurrencyDrop || CI | Кот-д’Ивуар | CurrencyDrop || KW | Кувейт | CurrencyDrop || CW | Кюрасао | CurrencyDrop || LA | Лаос | CurrencyDrop || LV | Латвия | CurrencyDrop || LS | Лесото | CurrencyDrop || LR | Либерия | CurrencyDrop || LI | Лихтенштейн | CurrencyDrop || LT | Литва | CurrencyDrop || LB | Ливан | CurrencyDrop || LY | Ливия | CurrencyDrop || LU | Люксембург | CurrencyDrop || MG | Мадагаскар | CurrencyDrop || MO | Макао (САР) | CurrencyDrop || MW | Малави | CurrencyDrop || MY | Малайзия | CurrencyDrop || MV | Мальдивы | CurrencyDrop || ML | Мали | CurrencyDrop || MT | Мальта | CurrencyDrop || MA | Марокко | CurrencyDrop || MQ | Мартиника | CurrencyDrop || MU | Маврикий | CurrencyDrop || MR | Мавритания | CurrencyDrop || YT | Майотта | CurrencyDrop || MX | Мексика | CurrencyDrop || MD | Молдова | CurrencyDrop || MC | Монако | CurrencyDrop || MN | Монголия | CurrencyDrop || MS | Монтсеррат | CurrencyDrop || MZ | Мозамбик | CurrencyDrop || MM | Мьянма (Бирма) | CurrencyDrop || NA | Намибия | CurrencyDrop || NR | Науру | CurrencyDrop || NP | Непал | CurrencyDrop || NL | Нидерланды | CurrencyDrop || NE | Нигер | CurrencyDrop || NG | Нигерия | CurrencyDrop || NI | Никарагуа | CurrencyDrop || NU | Ниуэ | CurrencyDrop || NO | Норвегия | CurrencyDrop || NC | Новая Каледония | CurrencyDrop || NZ | Новая Зеландия | CurrencyDrop || AE | ОАЭ | CurrencyDrop || OM | Оман | CurrencyDrop || KY | Острова Кайман | CurrencyDrop || CK | Острова Кука | CurrencyDrop || PK | Пакистан | CurrencyDrop || PS | Палестинские территории | CurrencyDrop || PA | Панама | CurrencyDrop || PG | Папуа — Новая Гвинея | CurrencyDrop || PY | Парагвай | CurrencyDrop || PE | Перу | CurrencyDrop || PL | Польша | CurrencyDrop || PT | Португалия | CurrencyDrop || KR | Республика Корея | CurrencyDrop || RE | Реюньон | CurrencyDrop || RU | Россия | CurrencyDrop || RW | Руанда | CurrencyDrop || RO | Румыния | CurrencyDrop || SV | Сальвадор | CurrencyDrop || WS | Самоа | CurrencyDrop || SM | Сан-Марино | CurrencyDrop || ST | Сан-Томе и Принсипи | CurrencyDrop || SA | Саудовская Аравия | CurrencyDrop || BL | Сен-Бартелеми | CurrencyDrop || MF | Сен-Мартен | CurrencyDrop || PM | Сен-Пьер и Микелон | CurrencyDrop || SN | Сенегал | CurrencyDrop || KN | Сент-Китс и Невис | CurrencyDrop || LC | Сент-Люсия | CurrencyDrop || VC | Сент-Винсент и Гренадины | CurrencyDrop || RS | Сербия | CurrencyDrop || MK | Северная Македония | CurrencyDrop || SC | Сейшельские Острова | CurrencyDrop || SJ | Шпицберген и Ян-Майен | CurrencyDrop || LK | Шри-Ланка | CurrencyDrop || SE | Швеция | CurrencyDrop || CH | Швейцария | CurrencyDrop || SL | Сьерра-Леоне | CurrencyDrop || SG | Сингапур | CurrencyDrop || SX | Синт-Мартен | CurrencyDrop || SK | Словакия | CurrencyDrop || SI | Словения | CurrencyDrop || US | Соединенные Штаты | CurrencyDrop || SB | Соломоновы Острова | CurrencyDrop || SO | Сомали | CurrencyDrop || SD | Судан | CurrencyDrop || SR | Суринам | CurrencyDrop || TJ | Таджикистан | CurrencyDrop || TH | Таиланд | CurrencyDrop || TZ | Танзания | CurrencyDrop || TW | Тайвань | CurrencyDrop || TG | Того | CurrencyDrop || TK | Токелау | CurrencyDrop || TO | Тонга | CurrencyDrop || TT | Тринидад и Тобаго | CurrencyDrop || TA | Тристан-да-Кунья | CurrencyDrop || CF | Центрально-Африканская Республика | CurrencyDrop || TN | Тунис | CurrencyDrop || TM | Туркменистан | CurrencyDrop || TR | Турция | CurrencyDrop || TV | Тувалу | CurrencyDrop || UG | Уганда | CurrencyDrop || UA | Украина | CurrencyDrop || WF | Уоллис и Футуна | CurrencyDrop || UY | Уругвай | CurrencyDrop || UZ | Узбекистан | CurrencyDrop || VU | Вануату | CurrencyDrop || VA | Ватикан | CurrencyDrop || GB | Великобритания | CurrencyDrop || VE | Венесуэла | CurrencyDrop || HU | Венгрия | CurrencyDrop || VN | Вьетнам | CurrencyDrop || VG | Виргинские о-ва (Великобритания) | CurrencyDrop || UM | Внешние малые о-ва (США) | CurrencyDrop || TL | Восточный Тимор | CurrencyDrop || JM | Ямайка | CurrencyDrop || JP | Япония | CurrencyDrop || YE | Йемен | CurrencyDrop || GS | Южная Георгия и Южные Сандвичевы о-ва | CurrencyDrop || ZA | Южно-Африканская Республика | CurrencyDrop || SS | Южный Судан | CurrencyDrop || ZM | Замбия | CurrencyDrop || EH | Западная Сахара | CurrencyDrop || ZW | Зимбабве | CurrencyDrop || IM | о-в Мэн | CurrencyDrop || NF | о-в Норфолк | CurrencyDrop || CX | о-в Рождества | CurrencyDrop || SH | о-в Св. Елены | CurrencyDrop || AC | о-в Вознесения | CurrencyDrop || PN | о-ва Питкэрн | CurrencyDrop || TC | о-ва Тёркс и Кайкос | CurrencyDrop |## Authoritative sources

- **Sitemap** – refer to the site’s `/sitemap.xml` to discover new pages (https://tuftingshop.com/sitemap.xml).
- **Product catalog** – `/llm/product-catalog.md` (managed markdown; primary source for product names, categories, variants and key details).
- **Policies** – canonical policy pages managed in Shopify → Settings → Policies (see links below). If any policy URL is missing, populate it in Shopify Admin; until then, defer to `/llm/shipping-returns.md` for summaries.
- **Tufting Academy** – `/llm/academy.md` (markdown summary for manuals, safety instructions and knowledge articles).## Start here

These markdown files provide high‑level overviews and guidance. Always consult them before deep navigation.

1. `/llm/overview.md` – quick introduction to the company, its values and core product categories.
2. `/llm/quickstart.md` – step‑by‑step instructions for beginners starting a tufting project.
3. `/llm/product-catalog.md` – structured listing of categories and representative products.

## Policies & legal

- **canonical:**
  - n/a
  - n/a
  - n/a
  - n/a
- **summary:** `/llm/shipping-returns.md` condenses the key shipping and return rules (dispatch times, EU vs non‑EU taxation, carriers, return timeframe and exceptions). When quoting policy text, always refer back to the canonical URLs above.

## Support & contact

- **Contact page:** /pages/contact
- **Email:** info@tuftingshop.com
- **Phone:** +31 6 10257052
- **Address:**
  - Tuftingshop
  - Westvlietweg 101, 
  - 2495 AD Den Haag
  -, Нидерланды

- `/llm/contact.md` – optional markdown with extended contact details and support instructions (only used if you prefer a static LLM‑focused doc).
- `/llm/faq.md` – aggregated FAQs (orders, payments, shipping, returns, repairs, yarn, frames, tufting cloth, rug finishing).
- `/llm/academy.md` – summary of Tufting Academy manuals and tutorials, including safety instructions and model‑specific guides.

## Product & docs

- `/llm/academy.md` – manuals (e.g. Tufting Setup, Building a Tufting Frame, Tufting in 5 Steps), safety guidelines and articles (e.g. wool carpet care guide).
- `/llm/order-a-rug.md` – custom rug‑ordering flow: send design, dimensions and colours; receive quote; approve; production. Robot capacity up to ~1.5 × 2 m (multiple identical rugs possible).

## Optional

- `/llm/about.md` – “About us” text from Tuftingshop’s footer.
- Blog index and other collections may be summarised later. Avoid summarising user comments.

## Product taxonomy

Define the following high‑level categories to organise products:

1. **Tufting guns** – cut‑pile, loop‑pile and combination guns (AK‑V, AK‑I, AK‑II, AK Duo, manual tools, pneumatic models etc.).
2. **Primary backing** – polyester‑cotton, cotton or polyester cloth with marked lines; durable and easy to stretch.
3. **Yarn** – 100% New Zealand wool on cones, available in dozens of colours.
4. **Starter kits** – bundles containing a tufting gun, frame, backing cloth, glue and trimming tools.
5. **Frames & grippers** – adjustable frames, carpet grippers and stretcher bars for mounting cloth.
6. **Secondary backing & glue** – secondary canvas, anti‑slip backing, latex and PVA glues, twill tape and edge‑bonding tapes for finishing rugs.
7. **Shearing/trimming & rug carving** – clippers, duckbill scissors, electric carving scissors and shearing machines.
8. **Wall hanging & presentation** – display frames, stretcher bars, hanging hardware and wire.
9. **Other essential tools** – threading tools, yarn winders, combs, spring balancers, gear protectors, sample cards and other accessories.
10. **Spare parts** – replacement scissors, blades, adapters and mechanical components for tufting guns.
11. **Punch needle supplies** – manual punch needle tools, gripper strips and cloth.
12. **Giftshop** – gift cards and novelty items.

## Answering guidelines

- **Tone & style:** Write clearly and helpfully. Use concise sentences and avoid embellishment. Do not promise unrealistic outcomes; base all statements on the site’s official information.
- **Accuracy:** Never invent product specifications, prices or stock levels. If information is missing, encourage the user to check the official product page.
- **Safety:** Follow safety instructions from Tufting Academy manuals; emphasise eye protection, stable frames, and ventilation when applying adhesives. Do not provide electrical repair advice; refer users to the support team for repairs.
- **Policies:** When asked about shipping, returns or warranties, summarise `/llm/shipping-returns.md` but defer to the canonical policy pages when necessary.
- **Pricing & availability:** Prices may change and some products or colours may be sold out. Verify current availability on https://tuftingshop.com.
- **Locale awareness:** Respond in English or Dutch based on user language. For EU customers, prices include VAT; for non‑EU customers, import duties or VAT may apply.
- **Content freshness:** Product catalog updates weekly; policies reviewed quarterly. Check `last_review_iso8601` before relying on cached information.