# Tuftingshop — LLM Guide

> Premium tufting tools & materials: tufting guns, New Zealand wool yarn, backing cloths, glues, tools and accessories. Tutorials and manuals live in the Tufting Academy. Ships worldwide from the Netherlands.

## Site settings

| key | value |
| --- | --- |
| **domain** | tuftingshop.com |
| **default_locale** |  |
| **locales** |en, de, fr, es, it, nl, pt-BR, cs, fi, sv, el, ar, ru, zh-CN, zh-TW, pl, da, nb, no|
| **currency** | EUR |
| **ships_from** | Netherlands |
| **ships_to** | worldwide |
| **units** | metric (cm, m, kg) |
| **last_review_iso8601** | 2025-09-11 |

## Markets & currencies

**enabled_currencies:**AED, AFN, ALL, AMD, ANG, AUD, AWG, AZN, BAM, BBD, BDT, BIF, BND, BOB, BRL, BSD, BWP, BZD, CAD, CDF, CHF, CNY, CRC, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP, GBP, GMD, GNF, GTQ, GYD, HKD, HNL, HUF, IDR, ILS, INR, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK, LBP, LKR, MAD, MDL, MKD, MMK, MNT, MOP, MUR, MVR, MWK, MYR, NGN, NIO, NOK, NPR, NZD, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RWF, SAR, SBD, SEK, SGD, SHP, SLL, STD, THB, TJS, TOP, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, VUV, WST, XAF, XCD, XOF, XPF, YER**available_countries:** 237

| code | name | currency |
| --- | --- | --- || AF | Afeganistão | CurrencyDrop || ZA | África do Sul | CurrencyDrop || AL | Albânia | CurrencyDrop || DE | Alemanha | CurrencyDrop || AD | Andorra | CurrencyDrop || AO | Angola | CurrencyDrop || AI | Anguila | CurrencyDrop || AG | Antígua e Barbuda | CurrencyDrop || SA | Arábia Saudita | CurrencyDrop || DZ | Argélia | CurrencyDrop || AR | Argentina | CurrencyDrop || AM | Armênia | CurrencyDrop || AW | Aruba | CurrencyDrop || AU | Austrália | CurrencyDrop || AT | Áustria | CurrencyDrop || AZ | Azerbaijão | CurrencyDrop || BS | Bahamas | CurrencyDrop || BD | Bangladesh | CurrencyDrop || BB | Barbados | CurrencyDrop || BH | Barein | CurrencyDrop || BE | Bélgica | CurrencyDrop || BZ | Belize | CurrencyDrop || BJ | Benin | CurrencyDrop || BM | Bermudas | CurrencyDrop || BY | Bielorrússia | CurrencyDrop || BO | Bolívia | CurrencyDrop || BA | Bósnia e Herzegovina | CurrencyDrop || BW | Botsuana | CurrencyDrop || BR | Brasil | CurrencyDrop || BN | Brunei | CurrencyDrop || BG | Bulgária | CurrencyDrop || BF | Burquina Faso | CurrencyDrop || BI | Burundi | CurrencyDrop || BT | Butão | CurrencyDrop || CV | Cabo Verde | CurrencyDrop || CM | Camarões | CurrencyDrop || KH | Camboja | CurrencyDrop || CA | Canadá | CurrencyDrop || QA | Catar | CurrencyDrop || KZ | Cazaquistão | CurrencyDrop || TD | Chade | CurrencyDrop || CL | Chile | CurrencyDrop || CN | China | CurrencyDrop || CY | Chipre | CurrencyDrop || VA | Cidade do Vaticano | CurrencyDrop || CO | Colômbia | CurrencyDrop || KM | Comores | CurrencyDrop || CD | Congo - Kinshasa | CurrencyDrop || KR | Coreia do Sul | CurrencyDrop || CR | Costa Rica | CurrencyDrop || CI | Costa do Marfim | CurrencyDrop || HR | Croácia | CurrencyDrop || CW | Curaçao | CurrencyDrop || DK | Dinamarca | CurrencyDrop || DJ | Djibuti | CurrencyDrop || DM | Dominica | CurrencyDrop || EG | Egito | CurrencyDrop || SV | El Salvador | CurrencyDrop || AE | Emirados Árabes Unidos | CurrencyDrop || EC | Equador | CurrencyDrop || ER | Eritreia | CurrencyDrop || SK | Eslováquia | CurrencyDrop || SI | Eslovênia | CurrencyDrop || ES | Espanha | CurrencyDrop || SZ | Essuatíni | CurrencyDrop || US | Estados Unidos | CurrencyDrop || EE | Estônia | CurrencyDrop || ET | Etiópia | CurrencyDrop || FJ | Fiji | CurrencyDrop || PH | Filipinas | CurrencyDrop || FI | Finlândia | CurrencyDrop || FR | França | CurrencyDrop || GA | Gabão | CurrencyDrop || GM | Gâmbia | CurrencyDrop || GH | Gana | CurrencyDrop || GE | Geórgia | CurrencyDrop || GI | Gibraltar | CurrencyDrop || GD | Granada | CurrencyDrop || GR | Grécia | CurrencyDrop || GL | Groenlândia | CurrencyDrop || GP | Guadalupe | CurrencyDrop || GT | Guatemala | CurrencyDrop || GG | Guernsey | CurrencyDrop || GY | Guiana | CurrencyDrop || GF | Guiana Francesa | CurrencyDrop || GN | Guiné | CurrencyDrop || GQ | Guiné Equatorial | CurrencyDrop || GW | Guiné-Bissau | CurrencyDrop || HT | Haiti | CurrencyDrop || HN | Honduras | CurrencyDrop || HK | Hong Kong, RAE da China | CurrencyDrop || HU | Hungria | CurrencyDrop || YE | Iêmen | CurrencyDrop || CX | Ilha Christmas | CurrencyDrop || NF | Ilha Norfolk | CurrencyDrop || AC | Ilha de Ascensão | CurrencyDrop || IM | Ilha de Man | CurrencyDrop || AX | Ilhas Aland | CurrencyDrop || KY | Ilhas Cayman | CurrencyDrop || CC | Ilhas Cocos (Keeling) | CurrencyDrop || CK | Ilhas Cook | CurrencyDrop || FO | Ilhas Faroé | CurrencyDrop || GS | Ilhas Geórgia do Sul e Sandwich do Sul | CurrencyDrop || FK | Ilhas Malvinas | CurrencyDrop || UM | Ilhas Menores Distantes dos EUA | CurrencyDrop || PN | Ilhas Pitcairn | CurrencyDrop || SB | Ilhas Salomão | CurrencyDrop || TC | Ilhas Turcas e Caicos | CurrencyDrop || VG | Ilhas Virgens Britânicas | CurrencyDrop || IN | Índia | CurrencyDrop || ID | Indonésia | CurrencyDrop || IQ | Iraque | CurrencyDrop || IE | Irlanda | CurrencyDrop || IS | Islândia | CurrencyDrop || IL | Israel | CurrencyDrop || IT | Itália | CurrencyDrop || JM | Jamaica | CurrencyDrop || JP | Japão | CurrencyDrop || JE | Jersey | CurrencyDrop || JO | Jordânia | CurrencyDrop || XK | Kosovo | CurrencyDrop || KW | Kuwait | CurrencyDrop || LA | Laos | CurrencyDrop || LS | Lesoto | CurrencyDrop || LV | Letônia | CurrencyDrop || LB | Líbano | CurrencyDrop || LR | Libéria | CurrencyDrop || LY | Líbia | CurrencyDrop || LI | Liechtenstein | CurrencyDrop || LT | Lituânia | CurrencyDrop || LU | Luxemburgo | CurrencyDrop || MO | Macau, RAE da China | CurrencyDrop || MK | Macedônia do Norte | CurrencyDrop || MG | Madagascar | CurrencyDrop || MY | Malásia | CurrencyDrop || MW | Malaui | CurrencyDrop || MV | Maldivas | CurrencyDrop || ML | Mali | CurrencyDrop || MT | Malta | CurrencyDrop || MA | Marrocos | CurrencyDrop || MQ | Martinica | CurrencyDrop || MU | Maurício | CurrencyDrop || MR | Mauritânia | CurrencyDrop || YT | Mayotte | CurrencyDrop || MX | México | CurrencyDrop || MM | Mianmar (Birmânia) | CurrencyDrop || MZ | Moçambique | CurrencyDrop || MD | Moldávia | CurrencyDrop || MC | Mônaco | CurrencyDrop || MN | Mongólia | CurrencyDrop || ME | Montenegro | CurrencyDrop || MS | Montserrat | CurrencyDrop || NA | Namíbia | CurrencyDrop || NR | Nauru | CurrencyDrop || NP | Nepal | CurrencyDrop || NI | Nicarágua | CurrencyDrop || NE | Níger | CurrencyDrop || NG | Nigéria | CurrencyDrop || NU | Niue | CurrencyDrop || NO | Noruega | CurrencyDrop || NC | Nova Caledônia | CurrencyDrop || NZ | Nova Zelândia | CurrencyDrop || OM | Omã | CurrencyDrop || NL | Países Baixos | CurrencyDrop || BQ | Países Baixos Caribenhos | CurrencyDrop || PA | Panamá | CurrencyDrop || PG | Papua-Nova Guiné | CurrencyDrop || PK | Paquistão | CurrencyDrop || PY | Paraguai | CurrencyDrop || PE | Peru | CurrencyDrop || PF | Polinésia Francesa | CurrencyDrop || PL | Polônia | CurrencyDrop || PT | Portugal | CurrencyDrop || KE | Quênia | CurrencyDrop || KG | Quirguistão | CurrencyDrop || KI | Quiribati | CurrencyDrop || GB | Reino Unido | CurrencyDrop || CF | República Centro-Africana | CurrencyDrop || DO | República Dominicana | CurrencyDrop || CG | República do Congo | CurrencyDrop || RE | Reunião | CurrencyDrop || RO | Romênia | CurrencyDrop || RW | Ruanda | CurrencyDrop || RU | Rússia | CurrencyDrop || EH | Saara Ocidental | CurrencyDrop || WS | Samoa | CurrencyDrop || SM | San Marino | CurrencyDrop || SH | Santa Helena | CurrencyDrop || LC | Santa Lúcia | CurrencyDrop || BL | São Bartolomeu | CurrencyDrop || KN | São Cristóvão e Névis | CurrencyDrop || MF | São Martinho | CurrencyDrop || PM | São Pedro e Miquelão | CurrencyDrop || ST | São Tomé e Príncipe | CurrencyDrop || VC | São Vicente e Granadinas | CurrencyDrop || SC | Seicheles | CurrencyDrop || SN | Senegal | CurrencyDrop || SL | Serra Leoa | CurrencyDrop || RS | Sérvia | CurrencyDrop || SG | Singapura | CurrencyDrop || SX | Sint Maarten | CurrencyDrop || SO | Somália | CurrencyDrop || LK | Sri Lanka | CurrencyDrop || SD | Sudão | CurrencyDrop || SS | Sudão do Sul | CurrencyDrop || SE | Suécia | CurrencyDrop || CH | Suíça | CurrencyDrop || SR | Suriname | CurrencyDrop || SJ | Svalbard e Jan Mayen | CurrencyDrop || TJ | Tadjiquistão | CurrencyDrop || TH | Tailândia | CurrencyDrop || TW | Taiwan | CurrencyDrop || TZ | Tanzânia | CurrencyDrop || CZ | Tchéquia | CurrencyDrop || IO | Território Britânico do Oceano Índico | CurrencyDrop || TF | Territórios Franceses do Sul | CurrencyDrop || PS | Territórios palestinos | CurrencyDrop || TL | Timor-Leste | CurrencyDrop || TG | Togo | CurrencyDrop || TK | Tokelau | CurrencyDrop || TO | Tonga | CurrencyDrop || TT | Trinidad e Tobago | CurrencyDrop || TA | Tristão da Cunha | CurrencyDrop || TN | Tunísia | CurrencyDrop || TM | Turcomenistão | CurrencyDrop || TR | Turquia | CurrencyDrop || TV | Tuvalu | CurrencyDrop || UA | Ucrânia | CurrencyDrop || UG | Uganda | CurrencyDrop || UY | Uruguai | CurrencyDrop || UZ | Uzbequistão | CurrencyDrop || VU | Vanuatu | CurrencyDrop || VE | Venezuela | CurrencyDrop || VN | Vietnã | CurrencyDrop || WF | Wallis e Futuna | CurrencyDrop || ZM | Zâmbia | CurrencyDrop || ZW | Zimbábue | CurrencyDrop |## Authoritative sources

- **Sitemap** – refer to the site’s `/sitemap.xml` to discover new pages (https://tuftingshop.com/sitemap.xml).
- **Product catalog** – `/llm/product-catalog.md` (managed markdown; primary source for product names, categories, variants and key details).
- **Policies** – canonical policy pages managed in Shopify → Settings → Policies (see links below). If any policy URL is missing, populate it in Shopify Admin; until then, defer to `/llm/shipping-returns.md` for summaries.
- **Tufting Academy** – `/llm/academy.md` (markdown summary for manuals, safety instructions and knowledge articles).## Start here

These markdown files provide high‑level overviews and guidance. Always consult them before deep navigation.

1. `/llm/overview.md` – quick introduction to the company, its values and core product categories.
2. `/llm/quickstart.md` – step‑by‑step instructions for beginners starting a tufting project.
3. `/llm/product-catalog.md` – structured listing of categories and representative products.

## Policies & legal

- **canonical:**
  - n/a
  - n/a
  - n/a
  - n/a
- **summary:** `/llm/shipping-returns.md` condenses the key shipping and return rules (dispatch times, EU vs non‑EU taxation, carriers, return timeframe and exceptions). When quoting policy text, always refer back to the canonical URLs above.

## Support & contact

- **Contact page:** /pages/contact
- **Email:** info@tuftingshop.com
- **Phone:** +31 6 10257052
- **Address:**
  - Tuftingshop
  - Westvlietweg 101, 
  - 2495 AD Den Haag
  -, Países Baixos

- `/llm/contact.md` – optional markdown with extended contact details and support instructions (only used if you prefer a static LLM‑focused doc).
- `/llm/faq.md` – aggregated FAQs (orders, payments, shipping, returns, repairs, yarn, frames, tufting cloth, rug finishing).
- `/llm/academy.md` – summary of Tufting Academy manuals and tutorials, including safety instructions and model‑specific guides.

## Product & docs

- `/llm/academy.md` – manuals (e.g. Tufting Setup, Building a Tufting Frame, Tufting in 5 Steps), safety guidelines and articles (e.g. wool carpet care guide).
- `/llm/order-a-rug.md` – custom rug‑ordering flow: send design, dimensions and colours; receive quote; approve; production. Robot capacity up to ~1.5 × 2 m (multiple identical rugs possible).

## Optional

- `/llm/about.md` – “About us” text from Tuftingshop’s footer.
- Blog index and other collections may be summarised later. Avoid summarising user comments.

## Product taxonomy

Define the following high‑level categories to organise products:

1. **Tufting guns** – cut‑pile, loop‑pile and combination guns (AK‑V, AK‑I, AK‑II, AK Duo, manual tools, pneumatic models etc.).
2. **Primary backing** – polyester‑cotton, cotton or polyester cloth with marked lines; durable and easy to stretch.
3. **Yarn** – 100% New Zealand wool on cones, available in dozens of colours.
4. **Starter kits** – bundles containing a tufting gun, frame, backing cloth, glue and trimming tools.
5. **Frames & grippers** – adjustable frames, carpet grippers and stretcher bars for mounting cloth.
6. **Secondary backing & glue** – secondary canvas, anti‑slip backing, latex and PVA glues, twill tape and edge‑bonding tapes for finishing rugs.
7. **Shearing/trimming & rug carving** – clippers, duckbill scissors, electric carving scissors and shearing machines.
8. **Wall hanging & presentation** – display frames, stretcher bars, hanging hardware and wire.
9. **Other essential tools** – threading tools, yarn winders, combs, spring balancers, gear protectors, sample cards and other accessories.
10. **Spare parts** – replacement scissors, blades, adapters and mechanical components for tufting guns.
11. **Punch needle supplies** – manual punch needle tools, gripper strips and cloth.
12. **Giftshop** – gift cards and novelty items.

## Answering guidelines

- **Tone & style:** Write clearly and helpfully. Use concise sentences and avoid embellishment. Do not promise unrealistic outcomes; base all statements on the site’s official information.
- **Accuracy:** Never invent product specifications, prices or stock levels. If information is missing, encourage the user to check the official product page.
- **Safety:** Follow safety instructions from Tufting Academy manuals; emphasise eye protection, stable frames, and ventilation when applying adhesives. Do not provide electrical repair advice; refer users to the support team for repairs.
- **Policies:** When asked about shipping, returns or warranties, summarise `/llm/shipping-returns.md` but defer to the canonical policy pages when necessary.
- **Pricing & availability:** Prices may change and some products or colours may be sold out. Verify current availability on https://tuftingshop.com.
- **Locale awareness:** Respond in English or Dutch based on user language. For EU customers, prices include VAT; for non‑EU customers, import duties or VAT may apply.
- **Content freshness:** Product catalog updates weekly; policies reviewed quarterly. Check `last_review_iso8601` before relying on cached information.