# Tuftingshop — LLM Guide

> Premium tufting tools & materials: tufting guns, New Zealand wool yarn, backing cloths, glues, tools and accessories. Tutorials and manuals live in the Tufting Academy. Ships worldwide from the Netherlands.

## Site settings

| key | value |
| --- | --- |
| **domain** | tuftingshop.com |
| **default_locale** |  |
| **locales** |en, de, fr, es, it, nl, pt-BR, cs, fi, sv, el, ar, ru, zh-CN, zh-TW, pl, da, nb, no|
| **currency** | EUR |
| **ships_from** | Netherlands |
| **ships_to** | worldwide |
| **units** | metric (cm, m, kg) |
| **last_review_iso8601** | 2025-09-11 |

## Markets & currencies

**enabled_currencies:**AED, AFN, ALL, AMD, ANG, AUD, AWG, AZN, BAM, BBD, BDT, BIF, BND, BOB, BRL, BSD, BWP, BZD, CAD, CDF, CHF, CNY, CRC, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP, GBP, GMD, GNF, GTQ, GYD, HKD, HNL, HUF, IDR, ILS, INR, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK, LBP, LKR, MAD, MDL, MKD, MMK, MNT, MOP, MUR, MVR, MWK, MYR, NGN, NIO, NOK, NPR, NZD, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RWF, SAR, SBD, SEK, SGD, SHP, SLL, STD, THB, TJS, TOP, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, VUV, WST, XAF, XCD, XOF, XPF, YER**available_countries:** 237

| code | name | currency |
| --- | --- | --- || AF | Afghanistan | CurrencyDrop || AL | Albania | CurrencyDrop || DZ | Algeria | CurrencyDrop || UM | Altre isole americane del Pacifico | CurrencyDrop || AD | Andorra | CurrencyDrop || AO | Angola | CurrencyDrop || AI | Anguilla | CurrencyDrop || AG | Antigua e Barbuda | CurrencyDrop || SA | Arabia Saudita | CurrencyDrop || AR | Argentina | CurrencyDrop || AM | Armenia | CurrencyDrop || AW | Aruba | CurrencyDrop || AU | Australia | CurrencyDrop || AT | Austria | CurrencyDrop || AZ | Azerbaigian | CurrencyDrop || BS | Bahamas | CurrencyDrop || BH | Bahrein | CurrencyDrop || BD | Bangladesh | CurrencyDrop || BB | Barbados | CurrencyDrop || BE | Belgio | CurrencyDrop || BZ | Belize | CurrencyDrop || BJ | Benin | CurrencyDrop || BM | Bermuda | CurrencyDrop || BT | Bhutan | CurrencyDrop || BY | Bielorussia | CurrencyDrop || BO | Bolivia | CurrencyDrop || BA | Bosnia ed Erzegovina | CurrencyDrop || BW | Botswana | CurrencyDrop || BR | Brasile | CurrencyDrop || BN | Brunei | CurrencyDrop || BG | Bulgaria | CurrencyDrop || BF | Burkina Faso | CurrencyDrop || BI | Burundi | CurrencyDrop || KH | Cambogia | CurrencyDrop || CM | Camerun | CurrencyDrop || CA | Canada | CurrencyDrop || CV | Capo Verde | CurrencyDrop || BQ | Caraibi olandesi | CurrencyDrop || CZ | Cechia | CurrencyDrop || TD | Ciad | CurrencyDrop || CL | Cile | CurrencyDrop || CN | Cina | CurrencyDrop || CY | Cipro | CurrencyDrop || VA | Città del Vaticano | CurrencyDrop || CO | Colombia | CurrencyDrop || KM | Comore | CurrencyDrop || CD | Congo - Kinshasa | CurrencyDrop || CG | Congo-Brazzaville | CurrencyDrop || KR | Corea del Sud | CurrencyDrop || CR | Costa Rica | CurrencyDrop || CI | Costa d’Avorio | CurrencyDrop || HR | Croazia | CurrencyDrop || CW | Curaçao | CurrencyDrop || DK | Danimarca | CurrencyDrop || DM | Dominica | CurrencyDrop || EC | Ecuador | CurrencyDrop || EG | Egitto | CurrencyDrop || SV | El Salvador | CurrencyDrop || AE | Emirati Arabi Uniti | CurrencyDrop || ER | Eritrea | CurrencyDrop || EE | Estonia | CurrencyDrop || ET | Etiopia | CurrencyDrop || FJ | Figi | CurrencyDrop || PH | Filippine | CurrencyDrop || FI | Finlandia | CurrencyDrop || FR | Francia | CurrencyDrop || GA | Gabon | CurrencyDrop || GM | Gambia | CurrencyDrop || GE | Georgia | CurrencyDrop || GS | Georgia del Sud e Sandwich australi | CurrencyDrop || DE | Germania | CurrencyDrop || GH | Ghana | CurrencyDrop || JM | Giamaica | CurrencyDrop || JP | Giappone | CurrencyDrop || GI | Gibilterra | CurrencyDrop || DJ | Gibuti | CurrencyDrop || JO | Giordania | CurrencyDrop || GR | Grecia | CurrencyDrop || GD | Grenada | CurrencyDrop || GL | Groenlandia | CurrencyDrop || GP | Guadalupa | CurrencyDrop || GT | Guatemala | CurrencyDrop || GG | Guernsey | CurrencyDrop || GN | Guinea | CurrencyDrop || GQ | Guinea Equatoriale | CurrencyDrop || GW | Guinea-Bissau | CurrencyDrop || GY | Guyana | CurrencyDrop || GF | Guyana francese | CurrencyDrop || HT | Haiti | CurrencyDrop || HN | Honduras | CurrencyDrop || IN | India | CurrencyDrop || ID | Indonesia | CurrencyDrop || IQ | Iraq | CurrencyDrop || IE | Irlanda | CurrencyDrop || IS | Islanda | CurrencyDrop || AC | Isola Ascensione | CurrencyDrop || CX | Isola Christmas | CurrencyDrop || NF | Isola Norfolk | CurrencyDrop || IM | Isola di Man | CurrencyDrop || AX | Isole Åland | CurrencyDrop || KY | Isole Cayman | CurrencyDrop || CC | Isole Cocos (Keeling) | CurrencyDrop || CK | Isole Cook | CurrencyDrop || FO | Isole Fær Øer | CurrencyDrop || FK | Isole Falkland | CurrencyDrop || PN | Isole Pitcairn | CurrencyDrop || SB | Isole Salomone | CurrencyDrop || TC | Isole Turks e Caicos | CurrencyDrop || VG | Isole Vergini Britanniche | CurrencyDrop || IL | Israele | CurrencyDrop || IT | Italia | CurrencyDrop || JE | Jersey | CurrencyDrop || KZ | Kazakistan | CurrencyDrop || KE | Kenya | CurrencyDrop || KG | Kirghizistan | CurrencyDrop || KI | Kiribati | CurrencyDrop || XK | Kosovo | CurrencyDrop || KW | Kuwait | CurrencyDrop || LA | Laos | CurrencyDrop || LS | Lesotho | CurrencyDrop || LV | Lettonia | CurrencyDrop || LB | Libano | CurrencyDrop || LR | Liberia | CurrencyDrop || LY | Libia | CurrencyDrop || LI | Liechtenstein | CurrencyDrop || LT | Lituania | CurrencyDrop || LU | Lussemburgo | CurrencyDrop || MK | Macedonia del Nord | CurrencyDrop || MG | Madagascar | CurrencyDrop || MW | Malawi | CurrencyDrop || MY | Malaysia | CurrencyDrop || MV | Maldive | CurrencyDrop || ML | Mali | CurrencyDrop || MT | Malta | CurrencyDrop || MA | Marocco | CurrencyDrop || MQ | Martinica | CurrencyDrop || MR | Mauritania | CurrencyDrop || MU | Mauritius | CurrencyDrop || YT | Mayotte | CurrencyDrop || MX | Messico | CurrencyDrop || MD | Moldavia | CurrencyDrop || MC | Monaco | CurrencyDrop || MN | Mongolia | CurrencyDrop || ME | Montenegro | CurrencyDrop || MS | Montserrat | CurrencyDrop || MZ | Mozambico | CurrencyDrop || MM | Myanmar (Birmania) | CurrencyDrop || NA | Namibia | CurrencyDrop || NR | Nauru | CurrencyDrop || NP | Nepal | CurrencyDrop || NI | Nicaragua | CurrencyDrop || NE | Niger | CurrencyDrop || NG | Nigeria | CurrencyDrop || NU | Niue | CurrencyDrop || NO | Norvegia | CurrencyDrop || NC | Nuova Caledonia | CurrencyDrop || NZ | Nuova Zelanda | CurrencyDrop || OM | Oman | CurrencyDrop || NL | Paesi Bassi | CurrencyDrop || PK | Pakistan | CurrencyDrop || PA | Panamá | CurrencyDrop || PG | Papua Nuova Guinea | CurrencyDrop || PY | Paraguay | CurrencyDrop || PE | Perù | CurrencyDrop || PF | Polinesia francese | CurrencyDrop || PL | Polonia | CurrencyDrop || PT | Portogallo | CurrencyDrop || QA | Qatar | CurrencyDrop || HK | RAS di Hong Kong | CurrencyDrop || MO | RAS di Macao | CurrencyDrop || GB | Regno Unito | CurrencyDrop || CF | Repubblica Centrafricana | CurrencyDrop || DO | Repubblica Dominicana | CurrencyDrop || RE | Riunione | CurrencyDrop || RO | Romania | CurrencyDrop || RW | Ruanda | CurrencyDrop || RU | Russia | CurrencyDrop || EH | Sahara occidentale | CurrencyDrop || KN | Saint Kitts e Nevis | CurrencyDrop || LC | Saint Lucia | CurrencyDrop || MF | Saint Martin | CurrencyDrop || VC | Saint Vincent e Grenadine | CurrencyDrop || BL | Saint-Barthélemy | CurrencyDrop || PM | Saint-Pierre e Miquelon | CurrencyDrop || WS | Samoa | CurrencyDrop || SM | San Marino | CurrencyDrop || SH | Sant’Elena | CurrencyDrop || ST | São Tomé e Príncipe | CurrencyDrop || SN | Senegal | CurrencyDrop || RS | Serbia | CurrencyDrop || SC | Seychelles | CurrencyDrop || SL | Sierra Leone | CurrencyDrop || SG | Singapore | CurrencyDrop || SX | Sint Maarten | CurrencyDrop || SK | Slovacchia | CurrencyDrop || SI | Slovenia | CurrencyDrop || SO | Somalia | CurrencyDrop || ES | Spagna | CurrencyDrop || LK | Sri Lanka | CurrencyDrop || US | Stati Uniti | CurrencyDrop || SS | Sud Sudan | CurrencyDrop || ZA | Sudafrica | CurrencyDrop || SD | Sudan | CurrencyDrop || SR | Suriname | CurrencyDrop || SJ | Svalbard e Jan Mayen | CurrencyDrop || SE | Svezia | CurrencyDrop || CH | Svizzera | CurrencyDrop || TJ | Tagikistan | CurrencyDrop || TW | Taiwan | CurrencyDrop || TZ | Tanzania | CurrencyDrop || TF | Terre australi francesi | CurrencyDrop || PS | Territori palestinesi | CurrencyDrop || IO | Territorio britannico dell’Oceano Indiano | CurrencyDrop || TH | Thailandia | CurrencyDrop || TL | Timor Est | CurrencyDrop || TG | Togo | CurrencyDrop || TK | Tokelau | CurrencyDrop || TO | Tonga | CurrencyDrop || TT | Trinidad e Tobago | CurrencyDrop || TA | Tristan da Cunha | CurrencyDrop || TN | Tunisia | CurrencyDrop || TR | Turchia | CurrencyDrop || TM | Turkmenistan | CurrencyDrop || TV | Tuvalu | CurrencyDrop || UA | Ucraina | CurrencyDrop || UG | Uganda | CurrencyDrop || HU | Ungheria | CurrencyDrop || UY | Uruguay | CurrencyDrop || UZ | Uzbekistan | CurrencyDrop || VU | Vanuatu | CurrencyDrop || VE | Venezuela | CurrencyDrop || VN | Vietnam | CurrencyDrop || WF | Wallis e Futuna | CurrencyDrop || YE | Yemen | CurrencyDrop || ZM | Zambia | CurrencyDrop || ZW | Zimbabwe | CurrencyDrop || SZ | eSwatini | CurrencyDrop |## Authoritative sources

- **Sitemap** – refer to the site’s `/sitemap.xml` to discover new pages (https://tuftingshop.com/sitemap.xml).
- **Product catalog** – `/llm/product-catalog.md` (managed markdown; primary source for product names, categories, variants and key details).
- **Policies** – canonical policy pages managed in Shopify → Settings → Policies (see links below). If any policy URL is missing, populate it in Shopify Admin; until then, defer to `/llm/shipping-returns.md` for summaries.
- **Tufting Academy** – `/llm/academy.md` (markdown summary for manuals, safety instructions and knowledge articles).## Start here

These markdown files provide high‑level overviews and guidance. Always consult them before deep navigation.

1. `/llm/overview.md` – quick introduction to the company, its values and core product categories.
2. `/llm/quickstart.md` – step‑by‑step instructions for beginners starting a tufting project.
3. `/llm/product-catalog.md` – structured listing of categories and representative products.

## Policies & legal

- **canonical:**
  - n/a
  - n/a
  - n/a
  - n/a
- **summary:** `/llm/shipping-returns.md` condenses the key shipping and return rules (dispatch times, EU vs non‑EU taxation, carriers, return timeframe and exceptions). When quoting policy text, always refer back to the canonical URLs above.

## Support & contact

- **Contact page:** /pages/contact
- **Email:** info@tuftingshop.com
- **Phone:** +31 6 10257052
- **Address:**
  - Tuftingshop
  - Westvlietweg 101, 
  - 2495 AD Den Haag
  -, Paesi Bassi

- `/llm/contact.md` – optional markdown with extended contact details and support instructions (only used if you prefer a static LLM‑focused doc).
- `/llm/faq.md` – aggregated FAQs (orders, payments, shipping, returns, repairs, yarn, frames, tufting cloth, rug finishing).
- `/llm/academy.md` – summary of Tufting Academy manuals and tutorials, including safety instructions and model‑specific guides.

## Product & docs

- `/llm/academy.md` – manuals (e.g. Tufting Setup, Building a Tufting Frame, Tufting in 5 Steps), safety guidelines and articles (e.g. wool carpet care guide).
- `/llm/order-a-rug.md` – custom rug‑ordering flow: send design, dimensions and colours; receive quote; approve; production. Robot capacity up to ~1.5 × 2 m (multiple identical rugs possible).

## Optional

- `/llm/about.md` – “About us” text from Tuftingshop’s footer.
- Blog index and other collections may be summarised later. Avoid summarising user comments.

## Product taxonomy

Define the following high‑level categories to organise products:

1. **Tufting guns** – cut‑pile, loop‑pile and combination guns (AK‑V, AK‑I, AK‑II, AK Duo, manual tools, pneumatic models etc.).
2. **Primary backing** – polyester‑cotton, cotton or polyester cloth with marked lines; durable and easy to stretch.
3. **Yarn** – 100% New Zealand wool on cones, available in dozens of colours.
4. **Starter kits** – bundles containing a tufting gun, frame, backing cloth, glue and trimming tools.
5. **Frames & grippers** – adjustable frames, carpet grippers and stretcher bars for mounting cloth.
6. **Secondary backing & glue** – secondary canvas, anti‑slip backing, latex and PVA glues, twill tape and edge‑bonding tapes for finishing rugs.
7. **Shearing/trimming & rug carving** – clippers, duckbill scissors, electric carving scissors and shearing machines.
8. **Wall hanging & presentation** – display frames, stretcher bars, hanging hardware and wire.
9. **Other essential tools** – threading tools, yarn winders, combs, spring balancers, gear protectors, sample cards and other accessories.
10. **Spare parts** – replacement scissors, blades, adapters and mechanical components for tufting guns.
11. **Punch needle supplies** – manual punch needle tools, gripper strips and cloth.
12. **Giftshop** – gift cards and novelty items.

## Answering guidelines

- **Tone & style:** Write clearly and helpfully. Use concise sentences and avoid embellishment. Do not promise unrealistic outcomes; base all statements on the site’s official information.
- **Accuracy:** Never invent product specifications, prices or stock levels. If information is missing, encourage the user to check the official product page.
- **Safety:** Follow safety instructions from Tufting Academy manuals; emphasise eye protection, stable frames, and ventilation when applying adhesives. Do not provide electrical repair advice; refer users to the support team for repairs.
- **Policies:** When asked about shipping, returns or warranties, summarise `/llm/shipping-returns.md` but defer to the canonical policy pages when necessary.
- **Pricing & availability:** Prices may change and some products or colours may be sold out. Verify current availability on https://tuftingshop.com.
- **Locale awareness:** Respond in English or Dutch based on user language. For EU customers, prices include VAT; for non‑EU customers, import duties or VAT may apply.
- **Content freshness:** Product catalog updates weekly; policies reviewed quarterly. Check `last_review_iso8601` before relying on cached information.