# Tuftingshop — LLM Guide

> Premium tufting tools & materials: tufting guns, New Zealand wool yarn, backing cloths, glues, tools and accessories. Tutorials and manuals live in the Tufting Academy. Ships worldwide from the Netherlands.

## Site settings

| key | value |
| --- | --- |
| **domain** | tuftingshop.com |
| **default_locale** |  |
| **locales** |en, de, fr, es, it, nl, pt-BR, cs, fi, sv, el, ar, ru, zh-CN, zh-TW, pl, da, nb, no|
| **currency** | EUR |
| **ships_from** | Netherlands |
| **ships_to** | worldwide |
| **units** | metric (cm, m, kg) |
| **last_review_iso8601** | 2025-09-11 |

## Markets & currencies

**enabled_currencies:**AED, AFN, ALL, AMD, ANG, AUD, AWG, AZN, BAM, BBD, BDT, BIF, BND, BOB, BRL, BSD, BWP, BZD, CAD, CDF, CHF, CNY, CRC, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP, GBP, GMD, GNF, GTQ, GYD, HKD, HNL, HUF, IDR, ILS, INR, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK, LBP, LKR, MAD, MDL, MKD, MMK, MNT, MOP, MUR, MVR, MWK, MYR, NGN, NIO, NOK, NPR, NZD, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RWF, SAR, SBD, SEK, SGD, SHP, SLL, STD, THB, TJS, TOP, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, VUV, WST, XAF, XCD, XOF, XPF, YER**available_countries:** 237

| code | name | currency |
| --- | --- | --- || AF | Afghanistan | CurrencyDrop || ZA | Afrique du Sud | CurrencyDrop || AL | Albanie | CurrencyDrop || DZ | Algérie | CurrencyDrop || DE | Allemagne | CurrencyDrop || AD | Andorre | CurrencyDrop || AO | Angola | CurrencyDrop || AI | Anguilla | CurrencyDrop || AG | Antigua-et-Barbuda | CurrencyDrop || SA | Arabie saoudite | CurrencyDrop || AR | Argentine | CurrencyDrop || AM | Arménie | CurrencyDrop || AW | Aruba | CurrencyDrop || AU | Australie | CurrencyDrop || AT | Autriche | CurrencyDrop || AZ | Azerbaïdjan | CurrencyDrop || BS | Bahamas | CurrencyDrop || BH | Bahreïn | CurrencyDrop || BD | Bangladesh | CurrencyDrop || BB | Barbade | CurrencyDrop || BE | Belgique | CurrencyDrop || BZ | Belize | CurrencyDrop || BJ | Bénin | CurrencyDrop || BM | Bermudes | CurrencyDrop || BT | Bhoutan | CurrencyDrop || BY | Biélorussie | CurrencyDrop || BO | Bolivie | CurrencyDrop || BA | Bosnie-Herzégovine | CurrencyDrop || BW | Botswana | CurrencyDrop || BR | Brésil | CurrencyDrop || BN | Brunei | CurrencyDrop || BG | Bulgarie | CurrencyDrop || BF | Burkina Faso | CurrencyDrop || BI | Burundi | CurrencyDrop || KH | Cambodge | CurrencyDrop || CM | Cameroun | CurrencyDrop || CA | Canada | CurrencyDrop || CV | Cap-Vert | CurrencyDrop || CL | Chili | CurrencyDrop || CN | Chine | CurrencyDrop || CY | Chypre | CurrencyDrop || CO | Colombie | CurrencyDrop || KM | Comores | CurrencyDrop || CG | Congo-Brazzaville | CurrencyDrop || CD | Congo-Kinshasa | CurrencyDrop || KR | Corée du Sud | CurrencyDrop || CR | Costa Rica | CurrencyDrop || CI | Côte d’Ivoire | CurrencyDrop || HR | Croatie | CurrencyDrop || CW | Curaçao | CurrencyDrop || DK | Danemark | CurrencyDrop || DJ | Djibouti | CurrencyDrop || DM | Dominique | CurrencyDrop || EG | Égypte | CurrencyDrop || AE | Émirats arabes unis | CurrencyDrop || EC | Équateur | CurrencyDrop || ER | Érythrée | CurrencyDrop || ES | Espagne | CurrencyDrop || EE | Estonie | CurrencyDrop || SZ | Eswatini | CurrencyDrop || VA | État de la Cité du Vatican | CurrencyDrop || US | États-Unis | CurrencyDrop || ET | Éthiopie | CurrencyDrop || FJ | Fidji | CurrencyDrop || FI | Finlande | CurrencyDrop || FR | France | CurrencyDrop || GA | Gabon | CurrencyDrop || GM | Gambie | CurrencyDrop || GE | Géorgie | CurrencyDrop || GS | Géorgie du Sud-et-les Îles Sandwich du Sud | CurrencyDrop || GH | Ghana | CurrencyDrop || GI | Gibraltar | CurrencyDrop || GR | Grèce | CurrencyDrop || GD | Grenade | CurrencyDrop || GL | Groenland | CurrencyDrop || GP | Guadeloupe | CurrencyDrop || GT | Guatemala | CurrencyDrop || GG | Guernesey | CurrencyDrop || GN | Guinée | CurrencyDrop || GQ | Guinée équatoriale | CurrencyDrop || GW | Guinée-Bissau | CurrencyDrop || GY | Guyana | CurrencyDrop || GF | Guyane française | CurrencyDrop || HT | Haïti | CurrencyDrop || HN | Honduras | CurrencyDrop || HU | Hongrie | CurrencyDrop || CX | Île Christmas | CurrencyDrop || NF | Île Norfolk | CurrencyDrop || IM | Île de Man | CurrencyDrop || AC | Île de l’Ascension | CurrencyDrop || AX | Îles Åland | CurrencyDrop || KY | Îles Caïmans | CurrencyDrop || CC | Îles Cocos | CurrencyDrop || CK | Îles Cook | CurrencyDrop || FO | Îles Féroé | CurrencyDrop || FK | Îles Malouines | CurrencyDrop || PN | Îles Pitcairn | CurrencyDrop || SB | Îles Salomon | CurrencyDrop || TC | Îles Turques-et-Caïques | CurrencyDrop || VG | Îles Vierges britanniques | CurrencyDrop || UM | Îles mineures éloignées des États-Unis | CurrencyDrop || IN | Inde | CurrencyDrop || ID | Indonésie | CurrencyDrop || IQ | Irak | CurrencyDrop || IE | Irlande | CurrencyDrop || IS | Islande | CurrencyDrop || IL | Israël | CurrencyDrop || IT | Italie | CurrencyDrop || JM | Jamaïque | CurrencyDrop || JP | Japon | CurrencyDrop || JE | Jersey | CurrencyDrop || JO | Jordanie | CurrencyDrop || KZ | Kazakhstan | CurrencyDrop || KE | Kenya | CurrencyDrop || KG | Kirghizstan | CurrencyDrop || KI | Kiribati | CurrencyDrop || XK | Kosovo | CurrencyDrop || KW | Koweït | CurrencyDrop || RE | La Réunion | CurrencyDrop || LA | Laos | CurrencyDrop || LS | Lesotho | CurrencyDrop || LV | Lettonie | CurrencyDrop || LB | Liban | CurrencyDrop || LR | Liberia | CurrencyDrop || LY | Libye | CurrencyDrop || LI | Liechtenstein | CurrencyDrop || LT | Lituanie | CurrencyDrop || LU | Luxembourg | CurrencyDrop || MK | Macédoine du Nord | CurrencyDrop || MG | Madagascar | CurrencyDrop || MY | Malaisie | CurrencyDrop || MW | Malawi | CurrencyDrop || MV | Maldives | CurrencyDrop || ML | Mali | CurrencyDrop || MT | Malte | CurrencyDrop || MA | Maroc | CurrencyDrop || MQ | Martinique | CurrencyDrop || MU | Maurice | CurrencyDrop || MR | Mauritanie | CurrencyDrop || YT | Mayotte | CurrencyDrop || MX | Mexique | CurrencyDrop || MD | Moldavie | CurrencyDrop || MC | Monaco | CurrencyDrop || MN | Mongolie | CurrencyDrop || ME | Monténégro | CurrencyDrop || MS | Montserrat | CurrencyDrop || MZ | Mozambique | CurrencyDrop || MM | Myanmar (Birmanie) | CurrencyDrop || NA | Namibie | CurrencyDrop || NR | Nauru | CurrencyDrop || NP | Népal | CurrencyDrop || NI | Nicaragua | CurrencyDrop || NE | Niger | CurrencyDrop || NG | Nigeria | CurrencyDrop || NU | Niue | CurrencyDrop || NO | Norvège | CurrencyDrop || NC | Nouvelle-Calédonie | CurrencyDrop || NZ | Nouvelle-Zélande | CurrencyDrop || OM | Oman | CurrencyDrop || UG | Ouganda | CurrencyDrop || UZ | Ouzbékistan | CurrencyDrop || PK | Pakistan | CurrencyDrop || PA | Panama | CurrencyDrop || PG | Papouasie-Nouvelle-Guinée | CurrencyDrop || PY | Paraguay | CurrencyDrop || NL | Pays-Bas | CurrencyDrop || BQ | Pays-Bas caribéens | CurrencyDrop || PE | Pérou | CurrencyDrop || PH | Philippines | CurrencyDrop || PL | Pologne | CurrencyDrop || PF | Polynésie française | CurrencyDrop || PT | Portugal | CurrencyDrop || QA | Qatar | CurrencyDrop || HK | R.A.S. chinoise de Hong Kong | CurrencyDrop || MO | R.A.S. chinoise de Macao | CurrencyDrop || CF | République centrafricaine | CurrencyDrop || DO | République dominicaine | CurrencyDrop || RO | Roumanie | CurrencyDrop || GB | Royaume-Uni | CurrencyDrop || RU | Russie | CurrencyDrop || RW | Rwanda | CurrencyDrop || EH | Sahara occidental | CurrencyDrop || BL | Saint-Barthélemy | CurrencyDrop || KN | Saint-Christophe-et-Niévès | CurrencyDrop || SM | Saint-Marin | CurrencyDrop || MF | Saint-Martin | CurrencyDrop || SX | Saint-Martin (partie néerlandaise) | CurrencyDrop || PM | Saint-Pierre-et-Miquelon | CurrencyDrop || VC | Saint-Vincent-et-les Grenadines | CurrencyDrop || SH | Sainte-Hélène | CurrencyDrop || LC | Sainte-Lucie | CurrencyDrop || SV | Salvador | CurrencyDrop || WS | Samoa | CurrencyDrop || ST | Sao Tomé-et-Principe | CurrencyDrop || SN | Sénégal | CurrencyDrop || RS | Serbie | CurrencyDrop || SC | Seychelles | CurrencyDrop || SL | Sierra Leone | CurrencyDrop || SG | Singapour | CurrencyDrop || SK | Slovaquie | CurrencyDrop || SI | Slovénie | CurrencyDrop || SO | Somalie | CurrencyDrop || SD | Soudan | CurrencyDrop || SS | Soudan du Sud | CurrencyDrop || LK | Sri Lanka | CurrencyDrop || SE | Suède | CurrencyDrop || CH | Suisse | CurrencyDrop || SR | Suriname | CurrencyDrop || SJ | Svalbard et Jan Mayen | CurrencyDrop || TJ | Tadjikistan | CurrencyDrop || TW | Taïwan | CurrencyDrop || TZ | Tanzanie | CurrencyDrop || TD | Tchad | CurrencyDrop || CZ | Tchéquie | CurrencyDrop || TF | Terres australes françaises | CurrencyDrop || IO | Territoire britannique de l’océan Indien | CurrencyDrop || PS | Territoires palestiniens | CurrencyDrop || TH | Thaïlande | CurrencyDrop || TL | Timor oriental | CurrencyDrop || TG | Togo | CurrencyDrop || TK | Tokelau | CurrencyDrop || TO | Tonga | CurrencyDrop || TT | Trinité-et-Tobago | CurrencyDrop || TA | Tristan da Cunha | CurrencyDrop || TN | Tunisie | CurrencyDrop || TM | Turkménistan | CurrencyDrop || TR | Turquie | CurrencyDrop || TV | Tuvalu | CurrencyDrop || UA | Ukraine | CurrencyDrop || UY | Uruguay | CurrencyDrop || VU | Vanuatu | CurrencyDrop || VE | Venezuela | CurrencyDrop || VN | Viêt Nam | CurrencyDrop || WF | Wallis-et-Futuna | CurrencyDrop || YE | Yémen | CurrencyDrop || ZM | Zambie | CurrencyDrop || ZW | Zimbabwe | CurrencyDrop |## Authoritative sources

- **Sitemap** – refer to the site’s `/sitemap.xml` to discover new pages (https://tuftingshop.com/sitemap.xml).
- **Product catalog** – `/llm/product-catalog.md` (managed markdown; primary source for product names, categories, variants and key details).
- **Policies** – canonical policy pages managed in Shopify → Settings → Policies (see links below). If any policy URL is missing, populate it in Shopify Admin; until then, defer to `/llm/shipping-returns.md` for summaries.
- **Tufting Academy** – `/llm/academy.md` (markdown summary for manuals, safety instructions and knowledge articles).## Start here

These markdown files provide high‑level overviews and guidance. Always consult them before deep navigation.

1. `/llm/overview.md` – quick introduction to the company, its values and core product categories.
2. `/llm/quickstart.md` – step‑by‑step instructions for beginners starting a tufting project.
3. `/llm/product-catalog.md` – structured listing of categories and representative products.

## Policies & legal

- **canonical:**
  - n/a
  - n/a
  - n/a
  - n/a
- **summary:** `/llm/shipping-returns.md` condenses the key shipping and return rules (dispatch times, EU vs non‑EU taxation, carriers, return timeframe and exceptions). When quoting policy text, always refer back to the canonical URLs above.

## Support & contact

- **Contact page:** /pages/contact
- **Email:** info@tuftingshop.com
- **Phone:** +31 6 10257052
- **Address:**
  - Tuftingshop
  - Westvlietweg 101, 
  - 2495 AD Den Haag
  -, Pays-Bas

- `/llm/contact.md` – optional markdown with extended contact details and support instructions (only used if you prefer a static LLM‑focused doc).
- `/llm/faq.md` – aggregated FAQs (orders, payments, shipping, returns, repairs, yarn, frames, tufting cloth, rug finishing).
- `/llm/academy.md` – summary of Tufting Academy manuals and tutorials, including safety instructions and model‑specific guides.

## Product & docs

- `/llm/academy.md` – manuals (e.g. Tufting Setup, Building a Tufting Frame, Tufting in 5 Steps), safety guidelines and articles (e.g. wool carpet care guide).
- `/llm/order-a-rug.md` – custom rug‑ordering flow: send design, dimensions and colours; receive quote; approve; production. Robot capacity up to ~1.5 × 2 m (multiple identical rugs possible).

## Optional

- `/llm/about.md` – “About us” text from Tuftingshop’s footer.
- Blog index and other collections may be summarised later. Avoid summarising user comments.

## Product taxonomy

Define the following high‑level categories to organise products:

1. **Tufting guns** – cut‑pile, loop‑pile and combination guns (AK‑V, AK‑I, AK‑II, AK Duo, manual tools, pneumatic models etc.).
2. **Primary backing** – polyester‑cotton, cotton or polyester cloth with marked lines; durable and easy to stretch.
3. **Yarn** – 100% New Zealand wool on cones, available in dozens of colours.
4. **Starter kits** – bundles containing a tufting gun, frame, backing cloth, glue and trimming tools.
5. **Frames & grippers** – adjustable frames, carpet grippers and stretcher bars for mounting cloth.
6. **Secondary backing & glue** – secondary canvas, anti‑slip backing, latex and PVA glues, twill tape and edge‑bonding tapes for finishing rugs.
7. **Shearing/trimming & rug carving** – clippers, duckbill scissors, electric carving scissors and shearing machines.
8. **Wall hanging & presentation** – display frames, stretcher bars, hanging hardware and wire.
9. **Other essential tools** – threading tools, yarn winders, combs, spring balancers, gear protectors, sample cards and other accessories.
10. **Spare parts** – replacement scissors, blades, adapters and mechanical components for tufting guns.
11. **Punch needle supplies** – manual punch needle tools, gripper strips and cloth.
12. **Giftshop** – gift cards and novelty items.

## Answering guidelines

- **Tone & style:** Write clearly and helpfully. Use concise sentences and avoid embellishment. Do not promise unrealistic outcomes; base all statements on the site’s official information.
- **Accuracy:** Never invent product specifications, prices or stock levels. If information is missing, encourage the user to check the official product page.
- **Safety:** Follow safety instructions from Tufting Academy manuals; emphasise eye protection, stable frames, and ventilation when applying adhesives. Do not provide electrical repair advice; refer users to the support team for repairs.
- **Policies:** When asked about shipping, returns or warranties, summarise `/llm/shipping-returns.md` but defer to the canonical policy pages when necessary.
- **Pricing & availability:** Prices may change and some products or colours may be sold out. Verify current availability on https://tuftingshop.com.
- **Locale awareness:** Respond in English or Dutch based on user language. For EU customers, prices include VAT; for non‑EU customers, import duties or VAT may apply.
- **Content freshness:** Product catalog updates weekly; policies reviewed quarterly. Check `last_review_iso8601` before relying on cached information.