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Feedback and Complaints

Dear Customer,

We apologize for any inconvenience you’ve experienced at TuftingShop. We value your feedback and are committed to resolving any issues promptly.

Please use this form to detail any concerns with our products or services. Each complaint is reviewed with priority, and our team will work diligently to address and resolve your concerns effectively.

Please describe your issue precizely and add your ordernumber if applicable. 

Thank you for your patience and understanding.


The TuftingShop Team

Safety & Quality

Our tufting guns are 100% safety and quality certified.

2 year warranty

We offer a 2 year warranty on our tufting guns*

Knowledgeable Staff

Our Knowledgeable Staff is happy to support you in your tufting adventures.