# Tuftingshop — LLM Guide

> Premium tufting tools & materials: tufting guns, New Zealand wool yarn, backing cloths, glues, tools and accessories. Tutorials and manuals live in the Tufting Academy. Ships worldwide from the Netherlands.

## Site settings

| key | value |
| --- | --- |
| **domain** | tuftingshop.com |
| **default_locale** |  |
| **locales** |en, de, fr, es, it, nl, pt-BR, cs, fi, sv, el, ar, ru, zh-CN, zh-TW, pl, da, nb, no|
| **currency** | EUR |
| **ships_from** | Netherlands |
| **ships_to** | worldwide |
| **units** | metric (cm, m, kg) |
| **last_review_iso8601** | 2025-09-11 |

## Markets & currencies

**enabled_currencies:**AED, AFN, ALL, AMD, ANG, AUD, AWG, AZN, BAM, BBD, BDT, BIF, BND, BOB, BRL, BSD, BWP, BZD, CAD, CDF, CHF, CNY, CRC, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP, GBP, GMD, GNF, GTQ, GYD, HKD, HNL, HUF, IDR, ILS, INR, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK, LBP, LKR, MAD, MDL, MKD, MMK, MNT, MOP, MUR, MVR, MWK, MYR, NGN, NIO, NOK, NPR, NZD, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RWF, SAR, SBD, SEK, SGD, SHP, SLL, STD, THB, TJS, TOP, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, VUV, WST, XAF, XCD, XOF, XPF, YER**available_countries:** 237

| code | name | currency |
| --- | --- | --- || EG | Ägypten | CurrencyDrop || GQ | Äquatorialguinea | CurrencyDrop || ET | Äthiopien | CurrencyDrop || AF | Afghanistan | CurrencyDrop || AX | Ålandinseln | CurrencyDrop || AL | Albanien | CurrencyDrop || DZ | Algerien | CurrencyDrop || UM | Amerikanische Überseeinseln | CurrencyDrop || AD | Andorra | CurrencyDrop || AO | Angola | CurrencyDrop || AI | Anguilla | CurrencyDrop || AG | Antigua und Barbuda | CurrencyDrop || AR | Argentinien | CurrencyDrop || AM | Armenien | CurrencyDrop || AW | Aruba | CurrencyDrop || AC | Ascension | CurrencyDrop || AZ | Aserbaidschan | CurrencyDrop || AU | Australien | CurrencyDrop || BS | Bahamas | CurrencyDrop || BH | Bahrain | CurrencyDrop || BD | Bangladesch | CurrencyDrop || BB | Barbados | CurrencyDrop || BY | Belarus | CurrencyDrop || BE | Belgien | CurrencyDrop || BZ | Belize | CurrencyDrop || BJ | Benin | CurrencyDrop || BM | Bermuda | CurrencyDrop || BT | Bhutan | CurrencyDrop || BO | Bolivien | CurrencyDrop || BA | Bosnien und Herzegowina | CurrencyDrop || BW | Botsuana | CurrencyDrop || BR | Brasilien | CurrencyDrop || VG | Britische Jungferninseln | CurrencyDrop || IO | Britisches Territorium im Indischen Ozean | CurrencyDrop || BN | Brunei Darussalam | CurrencyDrop || BG | Bulgarien | CurrencyDrop || BF | Burkina Faso | CurrencyDrop || BI | Burundi | CurrencyDrop || CV | Cabo Verde | CurrencyDrop || CL | Chile | CurrencyDrop || CN | China | CurrencyDrop || CK | Cookinseln | CurrencyDrop || CR | Costa Rica | CurrencyDrop || CI | Côte d’Ivoire | CurrencyDrop || CW | Curaçao | CurrencyDrop || DK | Dänemark | CurrencyDrop || DE | Deutschland | CurrencyDrop || DM | Dominica | CurrencyDrop || DO | Dominikanische Republik | CurrencyDrop || DJ | Dschibuti | CurrencyDrop || EC | Ecuador | CurrencyDrop || SV | El Salvador | CurrencyDrop || ER | Eritrea | CurrencyDrop || EE | Estland | CurrencyDrop || SZ | Eswatini | CurrencyDrop || FO | Färöer | CurrencyDrop || FK | Falklandinseln | CurrencyDrop || FJ | Fidschi | CurrencyDrop || FI | Finnland | CurrencyDrop || FR | Frankreich | CurrencyDrop || GF | Französisch-Guayana | CurrencyDrop || PF | Französisch-Polynesien | CurrencyDrop || TF | Französische Südgebiete | CurrencyDrop || GA | Gabun | CurrencyDrop || GM | Gambia | CurrencyDrop || GE | Georgien | CurrencyDrop || GH | Ghana | CurrencyDrop || GI | Gibraltar | CurrencyDrop || GD | Grenada | CurrencyDrop || GR | Griechenland | CurrencyDrop || GL | Grönland | CurrencyDrop || GP | Guadeloupe | CurrencyDrop || GT | Guatemala | CurrencyDrop || GG | Guernsey | CurrencyDrop || GN | Guinea | CurrencyDrop || GW | Guinea-Bissau | CurrencyDrop || GY | Guyana | CurrencyDrop || HT | Haiti | CurrencyDrop || HN | Honduras | CurrencyDrop || IN | Indien | CurrencyDrop || ID | Indonesien | CurrencyDrop || IQ | Irak | CurrencyDrop || IE | Irland | CurrencyDrop || IS | Island | CurrencyDrop || IM | Isle of Man | CurrencyDrop || IL | Israel | CurrencyDrop || IT | Italien | CurrencyDrop || JM | Jamaika | CurrencyDrop || JP | Japan | CurrencyDrop || YE | Jemen | CurrencyDrop || JE | Jersey | CurrencyDrop || JO | Jordanien | CurrencyDrop || KY | Kaimaninseln | CurrencyDrop || KH | Kambodscha | CurrencyDrop || CM | Kamerun | CurrencyDrop || CA | Kanada | CurrencyDrop || BQ | Karibische Niederlande | CurrencyDrop || KZ | Kasachstan | CurrencyDrop || QA | Katar | CurrencyDrop || KE | Kenia | CurrencyDrop || KG | Kirgisistan | CurrencyDrop || KI | Kiribati | CurrencyDrop || CC | Kokosinseln | CurrencyDrop || CO | Kolumbien | CurrencyDrop || KM | Komoren | CurrencyDrop || CG | Kongo-Brazzaville | CurrencyDrop || CD | Kongo-Kinshasa | CurrencyDrop || XK | Kosovo | CurrencyDrop || HR | Kroatien | CurrencyDrop || KW | Kuwait | CurrencyDrop || LA | Laos | CurrencyDrop || LS | Lesotho | CurrencyDrop || LV | Lettland | CurrencyDrop || LB | Libanon | CurrencyDrop || LR | Liberia | CurrencyDrop || LY | Libyen | CurrencyDrop || LI | Liechtenstein | CurrencyDrop || LT | Litauen | CurrencyDrop || LU | Luxemburg | CurrencyDrop || MG | Madagaskar | CurrencyDrop || MW | Malawi | CurrencyDrop || MY | Malaysia | CurrencyDrop || MV | Malediven | CurrencyDrop || ML | Mali | CurrencyDrop || MT | Malta | CurrencyDrop || MA | Marokko | CurrencyDrop || MQ | Martinique | CurrencyDrop || MR | Mauretanien | CurrencyDrop || MU | Mauritius | CurrencyDrop || YT | Mayotte | CurrencyDrop || MX | Mexiko | CurrencyDrop || MC | Monaco | CurrencyDrop || MN | Mongolei | CurrencyDrop || ME | Montenegro | CurrencyDrop || MS | Montserrat | CurrencyDrop || MZ | Mosambik | CurrencyDrop || MM | Myanmar | CurrencyDrop || NA | Namibia | CurrencyDrop || NR | Nauru | CurrencyDrop || NP | Nepal | CurrencyDrop || NC | Neukaledonien | CurrencyDrop || NZ | Neuseeland | CurrencyDrop || NI | Nicaragua | CurrencyDrop || NL | Niederlande | CurrencyDrop || NE | Niger | CurrencyDrop || NG | Nigeria | CurrencyDrop || NU | Niue | CurrencyDrop || MK | Nordmazedonien | CurrencyDrop || NF | Norfolkinsel | CurrencyDrop || NO | Norwegen | CurrencyDrop || AT | Österreich | CurrencyDrop || OM | Oman | CurrencyDrop || PK | Pakistan | CurrencyDrop || PS | Palästinensische Autonomiegebiete | CurrencyDrop || PA | Panama | CurrencyDrop || PG | Papua-Neuguinea | CurrencyDrop || PY | Paraguay | CurrencyDrop || PE | Peru | CurrencyDrop || PH | Philippinen | CurrencyDrop || PN | Pitcairninseln | CurrencyDrop || PL | Polen | CurrencyDrop || PT | Portugal | CurrencyDrop || MD | Republik Moldau | CurrencyDrop || RE | Réunion | CurrencyDrop || RW | Ruanda | CurrencyDrop || RO | Rumänien | CurrencyDrop || RU | Russland | CurrencyDrop || SB | Salomonen | CurrencyDrop || ZM | Sambia | CurrencyDrop || WS | Samoa | CurrencyDrop || SM | San Marino | CurrencyDrop || ST | São Tomé und Príncipe | CurrencyDrop || SA | Saudi-Arabien | CurrencyDrop || SE | Schweden | CurrencyDrop || CH | Schweiz | CurrencyDrop || SN | Senegal | CurrencyDrop || RS | Serbien | CurrencyDrop || SC | Seychellen | CurrencyDrop || SL | Sierra Leone | CurrencyDrop || ZW | Simbabwe | CurrencyDrop || SG | Singapur | CurrencyDrop || SX | Sint Maarten | CurrencyDrop || SK | Slowakei | CurrencyDrop || SI | Slowenien | CurrencyDrop || SO | Somalia | CurrencyDrop || HK | Sonderverwaltungsregion Hongkong | CurrencyDrop || MO | Sonderverwaltungsregion Macau | CurrencyDrop || ES | Spanien | CurrencyDrop || SJ | Spitzbergen und Jan Mayen | CurrencyDrop || LK | Sri Lanka | CurrencyDrop || BL | St. Barthélemy | CurrencyDrop || SH | St. Helena | CurrencyDrop || KN | St. Kitts und Nevis | CurrencyDrop || LC | St. Lucia | CurrencyDrop || MF | St. Martin | CurrencyDrop || PM | St. Pierre und Miquelon | CurrencyDrop || VC | St. Vincent und die Grenadinen | CurrencyDrop || SD | Sudan | CurrencyDrop || ZA | Südafrika | CurrencyDrop || GS | Südgeorgien und die Südlichen Sandwichinseln | CurrencyDrop || KR | Südkorea | CurrencyDrop || SS | Südsudan | CurrencyDrop || SR | Suriname | CurrencyDrop || TJ | Tadschikistan | CurrencyDrop || TW | Taiwan | CurrencyDrop || TZ | Tansania | CurrencyDrop || TH | Thailand | CurrencyDrop || TL | Timor-Leste | CurrencyDrop || TG | Togo | CurrencyDrop || TK | Tokelau | CurrencyDrop || TO | Tonga | CurrencyDrop || TT | Trinidad und Tobago | CurrencyDrop || TA | Tristan da Cunha | CurrencyDrop || TD | Tschad | CurrencyDrop || CZ | Tschechien | CurrencyDrop || TR | Türkei | CurrencyDrop || TN | Tunesien | CurrencyDrop || TM | Turkmenistan | CurrencyDrop || TC | Turks- und Caicosinseln | CurrencyDrop || TV | Tuvalu | CurrencyDrop || UG | Uganda | CurrencyDrop || UA | Ukraine | CurrencyDrop || HU | Ungarn | CurrencyDrop || UY | Uruguay | CurrencyDrop || UZ | Usbekistan | CurrencyDrop || VU | Vanuatu | CurrencyDrop || VA | Vatikanstadt | CurrencyDrop || VE | Venezuela | CurrencyDrop || AE | Vereinigte Arabische Emirate | CurrencyDrop || US | Vereinigte Staaten | CurrencyDrop || GB | Vereinigtes Königreich | CurrencyDrop || VN | Vietnam | CurrencyDrop || WF | Wallis und Futuna | CurrencyDrop || CX | Weihnachtsinsel | CurrencyDrop || EH | Westsahara | CurrencyDrop || CF | Zentralafrikanische Republik | CurrencyDrop || CY | Zypern | CurrencyDrop |## Authoritative sources

- **Sitemap** – refer to the site’s `/sitemap.xml` to discover new pages (https://tuftingshop.com/sitemap.xml).
- **Product catalog** – `/llm/product-catalog.md` (managed markdown; primary source for product names, categories, variants and key details).
- **Policies** – canonical policy pages managed in Shopify → Settings → Policies (see links below). If any policy URL is missing, populate it in Shopify Admin; until then, defer to `/llm/shipping-returns.md` for summaries.
- **Tufting Academy** – `/llm/academy.md` (markdown summary for manuals, safety instructions and knowledge articles).## Start here

These markdown files provide high‑level overviews and guidance. Always consult them before deep navigation.

1. `/llm/overview.md` – quick introduction to the company, its values and core product categories.
2. `/llm/quickstart.md` – step‑by‑step instructions for beginners starting a tufting project.
3. `/llm/product-catalog.md` – structured listing of categories and representative products.

## Policies & legal

- **canonical:**
  - n/a
  - n/a
  - n/a
  - n/a
- **summary:** `/llm/shipping-returns.md` condenses the key shipping and return rules (dispatch times, EU vs non‑EU taxation, carriers, return timeframe and exceptions). When quoting policy text, always refer back to the canonical URLs above.

## Support & contact

- **Contact page:** /pages/contact
- **Email:** info@tuftingshop.com
- **Phone:** +31 6 10257052
- **Address:**
  - Tuftingshop
  - Westvlietweg 101, 
  - 2495 AD Den Haag
  -, Niederlande

- `/llm/contact.md` – optional markdown with extended contact details and support instructions (only used if you prefer a static LLM‑focused doc).
- `/llm/faq.md` – aggregated FAQs (orders, payments, shipping, returns, repairs, yarn, frames, tufting cloth, rug finishing).
- `/llm/academy.md` – summary of Tufting Academy manuals and tutorials, including safety instructions and model‑specific guides.

## Product & docs

- `/llm/academy.md` – manuals (e.g. Tufting Setup, Building a Tufting Frame, Tufting in 5 Steps), safety guidelines and articles (e.g. wool carpet care guide).
- `/llm/order-a-rug.md` – custom rug‑ordering flow: send design, dimensions and colours; receive quote; approve; production. Robot capacity up to ~1.5 × 2 m (multiple identical rugs possible).

## Optional

- `/llm/about.md` – “About us” text from Tuftingshop’s footer.
- Blog index and other collections may be summarised later. Avoid summarising user comments.

## Product taxonomy

Define the following high‑level categories to organise products:

1. **Tufting guns** – cut‑pile, loop‑pile and combination guns (AK‑V, AK‑I, AK‑II, AK Duo, manual tools, pneumatic models etc.).
2. **Primary backing** – polyester‑cotton, cotton or polyester cloth with marked lines; durable and easy to stretch.
3. **Yarn** – 100% New Zealand wool on cones, available in dozens of colours.
4. **Starter kits** – bundles containing a tufting gun, frame, backing cloth, glue and trimming tools.
5. **Frames & grippers** – adjustable frames, carpet grippers and stretcher bars for mounting cloth.
6. **Secondary backing & glue** – secondary canvas, anti‑slip backing, latex and PVA glues, twill tape and edge‑bonding tapes for finishing rugs.
7. **Shearing/trimming & rug carving** – clippers, duckbill scissors, electric carving scissors and shearing machines.
8. **Wall hanging & presentation** – display frames, stretcher bars, hanging hardware and wire.
9. **Other essential tools** – threading tools, yarn winders, combs, spring balancers, gear protectors, sample cards and other accessories.
10. **Spare parts** – replacement scissors, blades, adapters and mechanical components for tufting guns.
11. **Punch needle supplies** – manual punch needle tools, gripper strips and cloth.
12. **Giftshop** – gift cards and novelty items.

## Answering guidelines

- **Tone & style:** Write clearly and helpfully. Use concise sentences and avoid embellishment. Do not promise unrealistic outcomes; base all statements on the site’s official information.
- **Accuracy:** Never invent product specifications, prices or stock levels. If information is missing, encourage the user to check the official product page.
- **Safety:** Follow safety instructions from Tufting Academy manuals; emphasise eye protection, stable frames, and ventilation when applying adhesives. Do not provide electrical repair advice; refer users to the support team for repairs.
- **Policies:** When asked about shipping, returns or warranties, summarise `/llm/shipping-returns.md` but defer to the canonical policy pages when necessary.
- **Pricing & availability:** Prices may change and some products or colours may be sold out. Verify current availability on https://tuftingshop.com.
- **Locale awareness:** Respond in English or Dutch based on user language. For EU customers, prices include VAT; for non‑EU customers, import duties or VAT may apply.
- **Content freshness:** Product catalog updates weekly; policies reviewed quarterly. Check `last_review_iso8601` before relying on cached information.